Methodist Health System Corporate Offices (825 Building)

Liz Marie

Increasingly worsening customer service for bill pay experience I've ever dealt with. Phones that never pick up, voice-mails that never get returned, CS agents who redirect you to the wrong place. They need to sort it the - out.

Terry Quinn Bunz

I really like my Methodist physician and I value his opinion. But if symptoms of what ails you are also symptoms of COVID-19, you can’t be seen in the office. (I managed to find an antibiotic online for my sinus infection, thank you.) Today I was referred to your respiratory facility(?). Normally, I would be totally fine with this. Except I was told that being short of breath is a COVID-19 symptom—so I couldn’t be seen at Methodist Women’s in Elkhorn. Two for two! At least I got this referral, because I don’t know what to try to find online to help my breathing. 👎👎

Alexa Kraus

I would give zero stars if I could. Sarah the supervisor in the customer service department was extremely unhelpful and interrupted me repeatedly after Methodist made a horrible billing mistake and sent my account to collections as I was actively making monthly payments. Methodist will send you to collections even as you’re making the minimum monthly payments and also take payments from your account even after they send you to collections. Don’t call for help, their only supervisor Sarah will be rude & wont help at all & will make things worse for Methodist and yourself. Save yourself the trouble and learn from my mistakes-avoid Methodist and go to CHI health instead.

Daneen Pieper

Apparently the entire Methodist Health system has 3 dermatologists in the Omaha area. Three falls far short of the number they need to service the metropolitan area. One is on extended leave which is fine, but when you cannot get an appointment when you have a serious issue and are basically told to call somewhere else, that is unbelievable. I have been a patient within the Methodist system for 24 years, low maintenance person, but I need help now and was told, sorry, can't help you! Actually told me to call a different practice....so I guess I'm switching doctors and Health Systems!