Address: 10909 John Galt Blvd, Omaha, NE 68137, USA
Phone: +14025973000
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: 8AM–5PM
Debbie Whitaker
The ad in my Facebook feed said 50% off for extended cyber Monday sale, plus shipping and 8 free burgers. I purchased a large package deal of meat as well as several sides. I did not receive 8 free burgers. I contacted customer service and after several emails with different people stringing me along, absolutely nothing was resolved. This was my first, last, and only order. 😡
Kevin Bushy
Placed several orders as I normally do this time of year. 1 having sent to me and checked the box Christmas delivery. A notation came up and said would ship 10-17 days before Christmas. I received my confirmation and delivery date said 12/2. I emailed asking date to be changed to 12/10 since I would be on vacation 12/1-12/9. A reply came back that said we will change for $9.99. I had just spent over $670 on orders. I said cancel. Sad a company this large needs my $10. After all, I wasn't asking for the 24th! Throughout the year, I've spent more than $1100. Kansas City Steak, you've got my business now.
Michael Durso
Omaha Steaks offered a 50% off deal with free shipping. One of the products offered is out of stock, and they will not offer the deal if the product returns to stock after the expiration of the deal. I called to ask if they would offer a sort of rain check to honor the deal when the steak returns to stock, They said flat out no. This is nothing short of a bait and switch scandal!
Mark Angus
They delivered my box right before Christmas. Two months later they won't sell me another one or even two more, for that price, but they finally agreed
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I would try using a VPN or place an order over the phone.
It's over now. They start hiring in August/September for each season.
Call customer service and explain your problem with the skillet diner [ if possible have the product #
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