Address: 200 N Green Meadows Dr Ste. A, Wilmington, NC 28405, USA
Phone: +19106857009
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Gene Gregory
Customer service is a joke. They don’t believe in honoring their word. Sitting here at 11am waiting on a 8-9am service call on our ac system. Not even a year old. I’m surprised Home Depot is affiliated with this company. Nothing but a run around from the beginning. I think they think because my wife called that they could give us the runaround. She’s the boss and the wrong person to mess with.
Taryn Bain
I was given this company's contact by Home Depot and was very excited that they could come the next day. I changed plans and waited. After the time window they had given me passed, I called. They had transposed two numbers in my contact information and I (obviously) didn't answer, so they didn't come. Things happen. Rescheduled for several days later. No call, no show. I know that they had the correct contact information because they called the following day to see if I still needed service. I called another company that was excellent. Never again.
let go Bachan
Do not use these guys. I had them Installed a brand-new unit and had them serviced it .after while they service people will find something wrong with the ac and tell you the compressor is bad and have to be replaced but it is under warranty so u get the compressor free from trane but the installation is not covered so u have to pay them to install it .poor quality work .scam artist .I watch the guy crosses the wire on my compressor where it would not come back on it was working fine until these guy came by to service it. It about $1500 for the labor cost to install a new compressor .watch out for these guy they will fine ways to. Make u pay..ABSOLUTELY WOULD NOT USE THESE GUYS.
larry sanders
Everything was going good till install day. Workers left my havc basically taped up to my house with black tarp and told my wife they had to measure the cover and would come back but gave us no time when they would be returning. 6 days later still waiting can’t get no one on the phone ..was charged a different price than quote still waiting on call from accounting department..one of the workers broke my drive way light and didn’t even have courtesy to tell me but I seen it on my camera…over priced but I thought the service would be better guess the salesman was just that good
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Absolutely! Day or night, weekday or weekend, the average day or biggest holiday, ARS/Rescue Rooter is here to help with your heating and cooling emergency. 24 hours a day, 7 days a week, 365 days a year, our expert HVAC technicians can be dispatched to fix your emergency.
When you need expert attention for your home's heating or air conditioning system, you want to know that the job will be done right the first time. All employees undergo background checks and drug tests. With ARS®/Rescue Rooter®, you can rest assured that all of our services come complete with our worry-free Exceptional Service Guarantee. In addition to treating you and your property with respect—calling before we arrive, using shoe covers and drop cloths as needed—we guarantee that you'll be satisfied with our work, as set out in a written estimate you approve before we start. If you're dissatisfied for any reason, we'll make every effort to meet your expectations. It's that simple.
Thanks for reaching out, Diane. If you give us a call we can assist you with this.
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