Wilmington Air - Heating, Cooling, Plumbing and Electrical

Category: HVAC contractor in Wilmington, North Carolina

Address: 1306 N 23rd St, Wilmington, NC 28405, USA

Phone: +19107911988

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Luke B

Jul 22, 2022

Called first thing Friday morning and they had someone over within an hour. Honest, knowledgeable, courteous, and dependable. Wilmington Air takes pride in their work, does what is best for the customer and never cuts corners. We were very pleased with their service and would recommend them to anyone.

Stephen Walsh

Jul 7, 2022

Had a slow drain problem on our washing machine. Called Wilmington Air after hours and got a prompt call back from Becca. She set up an appointment for the next day and was very helpful. Mike showed up on time and looked over the situation. He started working on the drain problem within minutes. It was a tricky situation to get through the P-trap but Mike persisted and never gave up on getting to the problem and fixing it for us! In the end, he got our drain cleared and running free again. I could not have been happier with his work. He made sure it was done properly, cleanly and showed his skill at clearing a stubborn clog. I will keep Wilmington Air as my "go-to" for any service I may need in the future! Thanks', Mike!

Ryan Meckler

May 18, 2022

Wilmington air installed a new a/c unit at our home. They were very easy to deal with. Codey made getting an estimate and deciding what unit would be best for our home painless. All the workers we dealt with were polite and very respectful of our home. Wes and Alex did great work removing our old unit and installing the new one. We will be happy to use them again.

Marilyn Beatty

Feb 7, 2022

This company is great to deal with for your heating and cooling system. Very impressed with the knowledge and professionalism that the 3 crews sent out to do my job had. Cleaned up and removed all material from the installation of my 2 units. Also removed all the material from my old units. No mess to be cleaned up afterwards. Took the time to explain the operation of the new unit and thermostat. I would recommend this company to anyone who needs air or heating equipment work. Big shout out to all the guys that did the work. I also want to give a shout out to Michael Parker the technician who came out to inspect my units the day before. He took the time out to explain in detail what was going on and what I needed to do to fix the problem. He took extra time to look up and explain/recommend the different types of units to purchase. Thanks for your help again. Becky gets a thumbs 👍 also for helping with the financial portion of the process.

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Questions & Answers

Do you have 24-hour service?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

At this time, we offer 24/7 Emergency Service for specific scenarios. For more details, please call us at (910) 912-6066.

How do I get a refund?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

We want to take care of you. Please reach out to us at (910) 912-6066 to discuss with our leadership team. Thank you!

What is the parts return fee on my estimate?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

This covers a wide variety of miscellaneous items such as: when a part is under warranty or not. The following is covered: part return fee, disposal fee and return trip.

What does my labor and manufacturer warranty cover?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

It covers part failure not neglect or active nature. Examples that are NOT covered: mice chewing, lightning strikes, dirty filters, dirty parts (coils, blower wheel) etc.

What are your Dispatch and Diagnostic fees?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

As prices vary with the nature of each individual job, we recommend calling in to get the exact details.

Do you offer free HVAC replacement estimates?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

We are happy to provide free HVAC replacement estimates for all customers.

Do you have a home maintenance service agreement?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

Yes, we do! We promise it's the best in town. We would be more than happy to discuss with you once you call in.

Do you sell lightning rods?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

No, we do not at this time.

Do you install and maintain whole home generators?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

Yes, we are proud whole home generator experts!

Do you work on oil furnaces or boilers?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

Right now, we do work on boilers but not oil furnaces. If you have an oil furnace and would like to switch over to gas/electric, we would be happy to offer a free replacement estimate. Just call us to get scheduled!

Do you work on bathtub/hot tub jets?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

No, we do not at this time.

Do you do residential or commercial work?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

At this time, we primarily focus on residential work.

Can you do work with mobile homes?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

Most of the time, we will. It depends on the nature of the work. Give us a call to further explain what you're in need of. Thank you!

Do you work on RV’s/campers?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

No, we do not at this time.

Do you work on ducts?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

Yes, we clean and repair ducts and vents.

Do you install showers?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

No, we do not at this time.

Do you service Septic tanks?

Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022
Wilmington Air - Heating, Cooling, Plumbing and Electrical | Mar 7, 2022

No, we do not at this time.

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