Regatta Sloan's Lake

Brittney Eguakun

After having a terrible experience with another Greystar property, I started looking for a new apartment. I came across Regatta, called in and talked to the lovely Henry about what I was looking for. I even booked a tour right then and there. 15 minutes later I showed up and saw that Nicole (the manager was wearing a Greystar jacket). My heart dropped. BUT Henry and Nicole were so kind and welcoming that I had to give Regatta a chance. Henry gave me the most detailed tour and he even kept my dog in mind when we walked through certain areas. And when I FaceTimed my mommy to show her, he offered to answer any questions that sbe might have especially in regards to safety. She loved him! A few residents came through and they greeted them happily. The residents seemed so pleased to interact with them. I ended up choosing Regatta and started to apply but came across a hiccup. I called to let them know and they did so much troubleshooting to make sure I didn’t miss out on the unit. I had to come back to the property, and do a paper application (I volunteered). They ran it through right there and I was approved. They made sure everything was in place and signed while I was there, so I knew I had a home come August!

Brent McDaniel

Unfortunately for me, I just renewed my lease before the building management removed a perfectly functional and convenient Amazon Hub in the lobby and switched to the third-party Fetch. Kiss goodbye any benefit to on-time delivery, 2-day shipping through Prime, or surprise packages from loved ones sent to your normal street address - your packages will be returned to sender without so much as a courtesy email or attempted delivery. Fetch is an unnecessary middle-man with a long track record of poor customer service, lost packages, and no accountability. Google is your friend here. I’ll add that I recently overheard on a tour that mgmt is charging a fee for Fetch. Current residents do not pay for this service. Get your packages late and pay extra for the privilege? Might be something worth asking about. Aside from that major inconvenience, the area is not very safe including a number of car break-ins, and a recent homicide. You should also expect to pay a ludicrous monthly fee for "communal utilities", more than triple what your own power bill is normally. Don't forget the fee for mandatory valet trash service which left the recently-replaced carpet hallways with stains and smells that you wouldn't believe. Ask to walk through a stairwell on your tour if you'd like to smell the leavings of every pet in the building. Add a fee for covered parking in the inconvenient deck that's half-closed for months of construction. Admin staff in the office is a revolving door, so don't expect any continuity when dealing with long-term issues. And expect your rent to be jacked up 12% or more each year but don't look for any added value for your money. Look elsewhere! Preferably any place not managed by Greystar. You might actually get a staff that listens to a word their residents have to say. Now, cue a canned corporate response below about "always looking for opportunities to improve" and "valuing honest feedback". As of May ‘22, they have partnered with Wyatt’s Towing for parking enforcement, really? Denver’s least reputable and most maligned company? It’s as if the building management’s mission is to provide the worst service possible. Better keep a few hundred in cash to pay Wyatt’s ransom when they inevitably tow your car for some bogus reason.

Dan W

Location is central to everything Denver. Nice units, amenities, pet friendly and close to the lake. Staff is friendly and always helpful. I thoroughly enjoy living here!

Douglas Stiff

Let me be clear, the management is great at Greystar. The maintenance team is phenomenal. It's the building owners that ultimately control decisions. Fetch is ruining package delivery. Who wants to include another stop on the way to getting your package? Literally nobody, and yet this was the concept the building owners thought was a good idea. Why in gods name in 2022 did they think delaying peoples packages was a good idea? Nobody wants to involve more people in the process. Less steps = better delivery. It's not rocket science. I will gladly update my review when the owners decide to end their relationship with Fetch. In the meantime, I will continue to be livid on a daily basis. I wonder just how bad it will get before it gets better? 90% occupancy, 85%, 70%. Yeah, don't listen to the residents and just bully your management company into complying with your idiotic plan... I've met small children who can grasp this concept... Edit: I reached out to the office management and Arlena assured me that they are not forcing UPS to take the packages to Fetch. So it turns out it's a problem with lazy UPS drivers conspiring with Fetch to avoid doing their jobs. I have updated my review to 5 stars because management moved with laser efficiency to address this issue with me. As long as I am not being forced to use Fetch then I am very happy with this property.