Address: 1441 Howe Ave Suite E, Sacramento, CA 95825, USA
Phone: +19165641028
Sunday: 11AM–5PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Gloria Nazareno
My daughter bought my cell phone here ( GALAXY S22+) for my Bday. Thank u Alex good customer service...
Cory Juan Braden Jr.
I had a terrible experience here once with an unexperienced young sales girl. I wanted to slap her so hard it wouldve surly landed me in the Penta for Lyfe smh. I lost more than a phone that day...
Amanda Barthelow
I want to give Robin a shoutout. I bought a new mini iPhone on 1/15. I had some issues and was out of town. I went to Chico’s store since I was visiting family. Chico gave me the round around (I will be writing a review for them also). Chico sent me to an authorized Apple retailer (Best Buy), Best Buy sent me back to T-Mobile, I went back and they told me I would have to travel to Sacramento I have to go to exchange the defective phone. I called Sacramento to confirm and Robin helped call Chico three times to walk them through exchanging like to like phone because even when I went back they said they couldn’t since I did a trade in. After that they wanted to charge a restocking fee. Finally the fourth call, she walked them through the like for like exchange. She didn’t have to but she went above any customer service.
Daniel Hanna
I Love the employees of this store. Every one of them were extremely helpful and customer service oriented. The employees went above and beyond to help make my transition easy from my previous cellular provider. I like the fact that if they didn't know the answer to one of my difficult questions, they were willing to acknowledge that and quickly obtained the answer to my question instead of making assumptions. They not only ported my phone from my previous provider, but, the quality of my service coverage has increased from one signal strength bar at home to 4 bars. And I am paying 50% less for the same service. Thank you T-Mobile for making my customer experience a pleasant one.
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They only allow a small group of people in at a time. They take your name and number and have you stand outside. Then they call you in when it is your turn. I only had to wait about 10 or 15 minutes this afternoon.
I've been very pleased with the service at T-Mobile on Howe Ave. I've been there a number of times and I'll go back again. I'm sorry you had a problem with their service because this has not been my experience.
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