Metro by T-Mobile

Category: Cell phone store in Sacramento, California

Address: 1612 Howe Ave, Sacramento, CA 95825, USA

Phone: +19169842500

Opening hours

Sunday: 11AM–6PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Matthew Bowman

Aug 11, 2022

Thank you Ziva and Otis I had an unusual problem with my ACP that no other store to take care of they managed to solve it for me and I am very appreciative I purchased my phone here sometime ago and was very satisfied with my purchase you guys keep up the good work thanks again

Tommie Timmons jr.

Jul 31, 2022

I’m just gonna be totally honest every time I’ve had a situation with my phone I’ve dealed with this store in this store alone everyone in there knows their stuff about Phone and as you know if you follow me I’m the most illiterate computer guy in the world but fortunately we have the guys at Metro Oscar I don’t know if he still works there now another young lady I forget her name but nevertheless they always seem to resolve my problem I really appreciate that and with that but they’re very enthusiastic about helping you so you’re not gonna sit around a long time waiting for them to give you some attention they gonna come tend to you are they gonna ask you what could they do to help their very courteous and they’re very professional so with that being said two thumbs up to you guys and in other words five stars you guys earned it see you next time

Debbie Judd (Little Debbie)

Dec 8, 2021

July 22, 2020 @2:04pm I bought a Galaxy A11 from Metro on Arden & Howe. I didn't write a review due to I had 8 surgeries. The sales lady was the sweetest person. She saw my calendar on old phone & saw all the surgeries I was going through. So she decided to transfer my calendar appointments. Then she told me. You have the best cashier/salesperson, ever. CSR ID: P12650910. Register: 300406. Trans# 50252828. I wish I was able to write this sooner. Thank you so much for your kindness & help. Deborah Judd

Say' Less

Nov 29, 2017

Was great to me & very informational, helpful, & Great customer service. Management was nice, friendly guy, They wanted to help me fix my issue as much as I did. Well appreciated this day because I was having a messed up day. Really big new location with all phones, yes you can buy phones, accessories, or pay bill, or phone issues they handle all at this location. Free Parking and for Handicap also + Entrance. Great Holiday Deals also,

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Questions & Answers

Do they ever answer the phone?

Tamara C | Sep 7, 2019
mark Valencia | Sep 7, 2019

There really busy 95% of the time, stopping by would be a better option than calling

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Does this metro allow trade-ins?

Katt Eekakes (kattikakes) | Sep 7, 2018
عادل Bashir | Sep 7, 2018

Nop

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This s*** is a joke. I tried to call the Metro PCS corporate store off of Arden and Howe Avenue are they don't even have a on-site person that will answer the phone it goes to a voice recorded option menu they gives you another number to call which

Lauri Fritz | Sep 6, 2020
Natalie Stewart | Sep 6, 2020

Try going into the store, it's best

Is it even possible to contact the stores ahead of time? Because when i call the number its just automated and doesnt seem to have an option to speak with an associate

jordan cissney | Sep 7, 2019
Natalie Stewart | Sep 7, 2019

U have to call when they're open for business

I just bought a phone around the first of the month then last week the light on the phone stays onand will not power on do i have to pay money

Bobby Johnson | Sep 7, 2018
Iolande V Argent | Sep 7, 2018

Call your local corporate store explain your situation and see if they can fix it or if you have the insurance you will just have to pay for the shipping to get your new phone.

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I have my phonenless than a month I did not get any insurance I have cracked screen can I get another phone?

Thomas Dolby | Sep 7, 2018
immo B | Sep 7, 2018

Less then a month... MAYBE. if it's malfunctioning, yes. But if you dropped it... possibly not. They have been tryna crack down on exchanges, I feel.... BUT I wud TRY it anyway. And if it fails.... there are alot of guys now doing mobile screen repair and replacement

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Why dont you guys answer the phone

Bambi Espinola | Sep 7, 2018
tanya rose | Sep 7, 2018

They moved locations hunny their # may have changed too or just keep ringing and ringin like u found out .grrr lol hope u find another! Theres a corporate metro pcs in the arden fair mall (:

How can I get m y text messages on my phone sent to me

Hello Its Bob | Sep 7, 2018
Dalelene Carey | Sep 7, 2018

IDK -MAYBE GO INTO A CORPORATE STORE

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