Address: 50 S Main St, St Albans City, VT 05478, USA
Phone: +18774872778
Sunday: Closed
Monday: 8AM–3PM
Tuesday: 8AM–3PM
Wednesday: 8AM–3PM
Thursday: 8AM–3PM
Friday: 8AM–3PM
Saturday: Closed
Shane Biason
The team at the Vermont Passport Agency are awesome. Everyone from the security guards to the staff in the office are truly wonderful people! They made the process seamless, straightforward and frankly quite enjoyable.
Christine Lopez
As you can imagine, getting in contact with any passport agency during covid has been incredibly difficult. Quite frankly, it has been discouraging. However, the staff at this branch are truly amazing! Their patience and willingness to help was like no other. I am truly an awe at how kind they have been.
Eric Ross
Everyone here really went above and beyond to help us re-file and get an emergency passport for my newborn as even my original expedited application was delayed! Thank you everyone from this Agency! If anyone needs a passport, come here. They will do everything they can to help. Absolutely worth the long drive from New Jersey.
Jason Diaz
Over all it was a really good experience. The only issue I had was one of the agents there Kathy didnt seem to want to really help people. She would wait 15-20 min before calling the next person. Meanwhile her coworker would call the next person immediately. Also i didnt think it was fair that a family of 5 walked in with no appointment and skipped a bunch of us who had delt with the process of trying to get an appointment to begin with.
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AN APPOINTMENT
You can put in for a renewal and expedite the service for an extra fee. Don't return your current one in case they screw up.
I don't know if they are doing walk-ins But people get a airplane ticket for a destination that required a passport and then go to the passport agency 72 hours before the flight and they will give you the passport as soon as possible so you don't miss the flight but you need a appointment or a agency that accept walk-ins and onces you have the passport just cancel the flight ticket. 2 weeks ago we when to Vermont and they were people in line from 11 pm the day before
I got same issues, this is so bad, I can't believe it, I was gonna get married bt We don't have the passports. None of the phone numbers are working
You have to go online and make an appointment. That is the only way they are seeing anyone. Start looking because the appointments go quick and you have to make it for 3 days before you leave. You will get the passport that day
You need to make an appointment
No. The kids can be in the waiting room with their parents.
They do! Ups nearby also does but did a terrible job. We ended up having them taken again at the agency and they were much better. Plus they were doing a pilot program and didn’t charge us for them.
Call the st Albans branch follow the steps
Usually, bring proof of imminent travel and a complete application.
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