Massage Envy

Category: Massage spa

Address: 672 Fellsway, Medford, MA 02155, USA

Phone: +17813919111

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–6PM

Reviews

Lark Abroad

Jun 12, 2022

The location is great and the facility was clean. I had about 6 massages at this location. Most of the employees were great. One massage, which cost 120 $ for 50 minutes, was ridiculous. Fatima basically just slathered me with excessive amounts of oil and then just wiped her hands off in my hair without even asking if it was ok to do my head (I asked for a back and neck massage). I should NOT have had to pay anything for that experience. I can moisturize at home. I tried to address it with the desk and they said only management could help and to call the next morning. I called and no one answered the line, I tried several times throughout their business hours. Felt scammy.

Margaret Coughlin

Jun 1, 2022

Great therapist. Joe is through and really helped ease the pain. Made 3 follow up appointments hope he stays around

Avianna Carmoega

Jan 27, 2022

A good quality & relaxing full body massage. I signed up for the 6 month membership after having 1 massage, I knew I would want to come back. Yessenia consistently gives great massages, so relaxing. I appreciate that the room is nice and warm, quiet, and dark. During a massage she always checks in to ask if the pressure is okay, and you can tell she knows what she is doing. After I leave I am always looking forward to my next massage!

Yasmina Estepe

Dec 31, 2021

I’ve been a member since 2014 and Helen K is hands down the best massage therapist there for firm/deep pressure. She is very professional, knowledgeable and educates you on what she’s finding and the technique she uses. She knows exactly where to target to release tension from more than one area not just the one knot. I booked her 3 months out now because she’s always fully booked! Overall this location is good. Mostly always responsive to calls, they’re on time, clean, communicative, respectful, and professional. My only wish for this location is that they had more firm/deep therapists available. My biggest dislike of massage envy in general is that the prices have increased over the years with no notification to members (from $50 to $55 then $65 since 2014).

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Questions & Answers

How long is a facial?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Sep 2, 2021
Massage Envy | Aug 3, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Sep 2, 2021
Massage Envy | Aug 3, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Sep 2, 2021
Massage Envy | Aug 3, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Sep 2, 2021
Massage Envy | Sep 2, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Do they take walk ins

the roman | Sep 3, 2019
Liza Henriquez | Sep 3, 2019

It's best if you call before you just walk in. There normally super busy there but it's a great place. You should definitely book an appointment 😁👍🏻

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