Embassy Suites by Hilton Newark Wilmington South

Category: Hotel in Newark, Delaware

Address: 654 S College Ave, Newark, DE 19713, USA

Phone: +13023688000

Reviews

Darvon Bartholomew

Jun 29, 2022

Terrible stay. The room was dirty white stains on the chair, desktop sticky. Sheets dirty, urine in elevator. Kids with no shirts running all around the hotel., People take my word for it this was such a bad hotel. We booked 3 rooms for two nights as we came for a family affair. It was so bad I went to front desk to describe the condition of my room but the guy at the desk didn’t care. He said no refunds. He was very nasty never even looked up. We took the loss and notified our credit card company. we checked out and went to another hotel and we were able to sleep without feeling dirty. This hotel could never get above 2 stars because it’s TERRIBLE..

Steven DiRaimondo

Jun 7, 2022

Went for graduation. Rooms are average for cleanliness. They ran out of bath towels. Elevators didn't work correctly ( only 2). Great location if you're going to a graduation or football game. Breakfast is good and the workers at breakfast were very good.

shikera wilson

Mar 12, 2022

My family and I have loved going to this hotel for more than a decade, and we've all passed the love to our children. It is a πŸ‘πŸΎ place for the kids to swim and enjoy a nice free HOT breakfast, unlike that continental trash offered at other places. They are clean and the staff is always professional and nice. I only took off a star because you now have to ask for all housekeeping services and literally beg for towels, which shouldn't be for those who stay multiple nights.

King Leo93

Feb 21, 2022

I attended a Marriage Retreat during my stay here this past weekend (02/18-02/20). I understand that other guests will be there during this time. However, this is one of the WORST experiences in my life. From kids running around in the halls and all times of the night, open beer and alcoholic beverages being left opened around kids from adults in the atrium, to broken elevator switches. There was no security on the premises. Only one clerk was there overnight during this weekend d. The hotel manager NEVER showed up and there was a wedding there as well. I mean this was utterly UNACCEPTABLE! How could you not have staffed this correctly? How could not even try to have a maintenance fixonf elevators when you were told that children have been playing with the buttons and causing disruptions. Parents acted like they weren't responsible for their children's behavior. That's not the hotel's fault but there needed to be some security or someone to maintain order. Kids were knocking on my door at 2 and 3am, just for fun. Being charged $370 for what? For this experience? Absolutely not! And on top of that, the hot water for the showers were almost nonexistent. Felt like I was washing dishes while washing myself. The marriage retreat was awesome. The Hotel Experience, was absolutely horrible. I strongly recommend you rethink making reservations here. The staff tried their best but it was too much to overlook.

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Questions & Answers

Do they have a restaurant and or a hot tub?

Ashley Nazare | Jan 15, 2020
Orlando Duran | Jan 16, 2020

There's a TGI Fridays downstairs which is open til 1am or later.. About hot tub, I think so.. You might need to call to see if available

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Do the windows in the room open?

Elaine Wanner | Jan 15, 2019
Elaine Wanner | Jan 16, 2019

@ Lorraine Hanson.. what floor or room?

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Is this hotel near Delaware park casino

Dayns Stainker | Jan 15, 2018
Todd Bowers | Jan 16, 2018

10 minutes or so away

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Are there rooms with in suite jacuzzi tubs?

Ernest A | Jan 15, 2018
Renny Arnold | Jan 16, 2018

I don't know. Call them!

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Do you have any 2 bedroom suites

Tom Brooks | May 27, 2021
Alexander | May 28, 2021

Sure

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