Goodyear Auto Service

Leonard Maglio

They always meets my expectations in terms of cost and service. Coming here I know I will not be taking for a ride as has been my experience with other auto shops. Edit: This is the first time bringing my vehicle in for repair that it drives and sounds worse then when I brought it in even though it was kept in the shop for almost 2 weeks. This will be my last time doing business with this shop. Since this last post, Goodyear reached out and worked with me to correct the issue. I am very pleased with their prompt response and now my vehicle drives the way I would expect. Thank you for holding up to your reputation!

Roy Antony

The estimate for changing a tyre for Honda CR-V $219, and the Tyre that were told that cannot be reparable was done perfectly fine by another Tyre dealer!!!

Undisclosed

I can only rate them in comparison to one other competitor, nearby,, that has had my business for over 20 years. I had spent 500+ with that competitor, and the repairs did not solve the problem. I eventually went to Goodyear, spent the same amount, and everything and more was fixed. For that I give them four stars. The additional star is because they did all these repairs same day on the Wed before Thanksgiving

Vadim

Terrible, bizarre experience at this shop. In November of 2020 I brought my Ioniq Plug-in to check my driver side tire air leak. While there, I also added an oil change. They had the car for an hour and a half, could not locate a leak, however, did an oil change. Fast forward to May 2021, I noticed oil drops on my driveway. When I removed the filter cover, I saw the obvious problem. They did not remove the factory Hyundai oil filter, completely mutilated it, but left it in place without telling me. When I contacted Good Year manager on Monday morning, he wasn't very receptive, however, agreed to see the car on Friday that week. I explained that oil flow was increasing by the day, especially while driving and he agreed to get me in on Tuesday 8 AM. When I arrived, I parked the car in front of an empty bay door. The manager came out and rudely told me to move the car. I attempted to explain that I'm not trying to start any trouble and I am the person that called yesterday, however, he rudely interrupted me and said that even if I start trouble, he will get me arrested by sheriff deputies that were servicing their cars later that day. This was all very odd, explained only by a little man having a power trip, however, he later agreed to swap the filter and top off the oil without even saying as much as a sorry. Of course, they did not wipe off the excess oil after the new filter was put on, so I had to clean it up myself. I am still trying to absorb the whole experience, trying to determine if I was at fault somehow. I don't change oil often, since I drive very little and 99% are EV miles. Was it my fault that the filter canister rusted through 6 months later and started to drip now? Would experience be any different if it started to drip 1 month later? In any case, I don't understand how a national chain can employ individuals like this, from top to bottom. What other shortcuts do they find acceptable when servicing their costumers' vehicles?