BayCare Laboratories (New Port Richey)

Tony Napoli

Rich in the lab is amazing. Friendly professional and courteous. Always remembers my name and always makes you feel comfortable. A true asset to your hospital and staff.

DIANA BOND

I signed in and had approximately a 15-minute wait the check was very good made the experience quite pleasant and then it was over thank you for the stress less experience ☺️

Dottie Mann

The Morton Plant North Bay Hospital Out-Reach Lab Team are wonderful. Richard completed my lab services ordered by the PCP. He was kind, caring, and very professional. He explained the process, listened and answer all my questions. Thank you for providing me this extraordinary customer service experience. D Mann

Queenswinbyfaith

Pros and Cons Pros ⭐️ Richard (Phlebotomist) is great, he is the main person that provides me service -- He makes the experience extremely pleasant, is very welcoming and kind ⭐️ * The Lab is always clean and organized. * Service is provided for the most part pretty quickly. Cons - No waiting list on the screen or being able to speak to someone is something that should be applied/added. - After an unfortunate communication issue with another worker - I still decided to go back the following day because I chose not to inconvenience myself and i could have also handled it differently. I understand we all have our days... Plus before this I never had any issues--- With that being said, Please keep in mind-- If you know you are going to deliver bad news to a patient please deliver it in a more pleasant manner; Especially when you are about to tell them you can't provide service due to the time schedule and etc after a 1.5 hour wait (i am sure you'd be pretty frustrated too)