UPS Customer Center

Sarah Tolliver

Poor customer service, my package was dropped off on June 22 and as of July 6 they can't locate the package. They can't even take the time to call you with updates. This has truly been an inconvenience plus out of pocket expense..its sad.

Cynthia Pearse

After all the screw ups I was just about to give up until I got a good luck at the security old man. He made me leave my scooter at the front door and stumble to the big doors for my envelope that I paid good money for it to be here in 2 day's not 1week. thank you guys in Big office for allowing me my envelope ✉️ much blessings to you and yours..

Sharon Sweet

I do a lot of online ordering. I do shop at companies that use UPS as their shipping partner, and consistently my packages have sat in the warehouse within my delivery area for days before I receive them. I would say it's because of the shortage of personnel that many companies have been experiencing. However, this has been going on for several years, so before the current personnel shortage. I will no longer be ordering from companies that use UPS because it's ridiculous to be waiting much longer for your packages, especially when the company states that it will be delivered much sooner.

Kristi Aguirre

Driver arrived at my home and waited less than half a minute for someone to come to door. Two people were home and they were trying to get to the door however the driver left before they could get to the door. We have a ring camera so we know exactly how long he was at the door. Also could not reach a person thru customer service. I have been waiting for the package all day and had my Ring notifications on and didn't even have enough time for me to check the notifications before he was already gone.