ATM (Wells Fargo Bank)

Gary R. Johnson - Personal Injury Law

multiple times this branch has closed their drive through without notice. When I raise the issue with the branch manager she got defensive and did not offer any solutions or assistance. The same thing happened to me once at the Chandler Wells Fargo. When I raised it with the manager, she told me to call and they would have someone manned the window for me. I am in a wheelchair and getting into the bank is a hassle. I'm also a business client with several accounts.

Justin Grell

Tried to get a cash advance, I was declined. The staff and myself were completely baffled as to why. After driving across town to US bank I found out you must wait exactly 24 hours after making advances. I returned to Wells Fargo to inform them, the manager Nicky Velasquez was so rude to me and wouldn't even listen to what I had to say. She failed to inform her staff of these 24 hour wait times, it is beyond me that the manager did not know this rule. Like I'm the first person to ever walk in there with a reliacard. Luckily Jordan Nesbitt came to my rescue with tremendous customer service skills, and calmy explain to me that every person might have a different account and that it's not there responsibility to know US bank rules. He should be the manager, I will change banks shortly if Nikki is not dealt with and disciplined. Every manager in any business requires customer service skills.

Jeffrey Magner

Hey this bank is run by some really awesome employees I have been treated exceptionally well by the personal bankers at this branch and even though sometimes the lines can get long at the tellers they usually are prompt at adding tellers so the lines don’t get too long

Bill Haynes

I have to say WOW I called today to talk to a manager not sure who I talked to. It was about one of their employees stealing from my company. I got from him" Well I hired him and basically he's a good kid. Sense it's not work related there is nothing I can do." I would fire any employee that I knew was stealing. Guess it's no big deal for bank employees to steal!! WE wonder why banking system in this country is so messed up.!!