Pep Boys

Category: Tire shop in Austin, Texas

Address: 8917 Research Blvd, Austin, TX 78758, USA

Phone: +15123391144

Opening hours

Sunday: 9AM–6PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–7PM

Reviews

Noah Zeidman

Jul 14, 2022

This Pep Boys helped out quickly after a major tire blowout. Rich made the drop-off super easy. When I picked the car up, some sensors/warnings needed to be reset, but Rich quickly took care of it and made sure the car was safe and ready to go. Great service!

Rina B

Apr 4, 2022

Came in to get a diagnostic test for what was very obviously an alternator issue, but pep boys overcharged me for a battery and sent me on the way claiming there was no other issues with my car, despite my heavily questioning them. Had a mechanic friend run a diagnostic test on my car not even a day later and lo and behold, the alternator wasn’t working. I checked the battery test pep boys handed me and it literally says the battery isn’t being charged! If I’d kept driving my car it would’ve killed the new battery and could’ve caused more issues. Probably what they wanted to happen anyways. Go to a local, trusted, mechanic. Not these chain spots that rip off women.

Valdemar Barrera

Apr 2, 2022

Great service. Will be back. Was told at Midas that I needed new brakes immediately. Went in for a 2nd opinion at Pep Boys because they accept the car credit...however they discovered I did not need new brakes, I'm still at 50%...so HA! NOT GOING BACK TO MIDAS sticking with Pep Boys.

Brendon Hoover

Jan 26, 2022

I called about my blinker being out and the fellow told me his electrics fellow was not in today but was quick to help me set an appointment when his electrical fellow was in. I got in 2 days later and boy that electrical fellow didn't seem to be in a very good mood. Listen, I get it, fixing used cars can be like chasing a dragon but I brought you my car to get fixed and it costs money so fix my car. But this guys keeps trying to warn me about how much it might cost and how it might take a while to track down an electrical issue. BUD DON'T TALK YOURSELF OUT OF A DEAL. Fix my car and take my money! Anyway, I get a call the next day and they tell me its the back light socket and it will be another day before the part can get in. They quoted me fairly They charged a fair labor time They charged me for the good replacement part. Over all it was a good deal, it got done quickly enough for me and I would recommend this place.

Thanks! Your review is awaiting moderation.

Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 22, 2021
Joe Rieke | Mar 23, 2021

Masks required

Do you guys give inspection?

Theheartofthenola | Aug 20, 2018
TheBlack Metal | Aug 21, 2018

Avoid like the plague. They claim they fixed my brakes and broke the bolt that held the caliper to the mounting plate.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places