Address: 48370 Kato Rd, Fremont, CA 94538, USA
Phone: +15102493650
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: Closed
Derek Kan
Jose helped me diagnose my car and had the issue fixed eventually. He is very friendly and professional. Kudos!
Kyou Sho
Staff was polite, service was quick and easy. Just wish there were cups in the lounge for water while waiting. One thing to note is that the Google maps directions tend to send you to the back of the building. The service center entrance is on the other side!
Stevie
The waiting area is a little lacking to say the least given that it is Tesla. Somewhat disappointing compared to waiting areas like Lexus, BMW. They will provide Uber credits, a limited amount of $$, for the day if your service requires a long time for servicing.
Felton Resort
This five stars is for Manager Jorma. New Tesla Y showed low psi warnings on screen and found out the rim was damaged. None of other tire/wheel shops can handle it so had to wait over the weekend before I pulled it up to Tesla Service. The advisor of Fremont Service Center (An+*^y?) was unprofessional and rude. He didn’t even take a look at the damaged wheel and refused to replace it same day. Kidding me? You want me to drive this damaged wheel on highway to my work? Is this the Tesla that I love? I was so desperate and needed to talk to the manager. And so there came the manager Jorma . He totally changed the situation. He is so professional, so kind, and extremely supportive. He communicates effectively and compassionately. He completely understands our concerns and needs for the vital safety of a good wheel. He made the replacement work done in 30 minutes!! Amazing!!! Best manager ever!! Thanks!!
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Ywws to,
The easiest and fastest way is if you have a friend who works there and could schedule an appointment with the tours team. They also host tours for orgs and Tesla owners. The tour is really interesting, you’ll see how lively the culture is and how the cars are made and each processes that it goes through. It lasts around an hour and you ride a tram that drives around the factory by the tour guide. My advice: work extremely hard and eventually try to work at Tesla yourself. They don’t need just engineers, they also hire dedicated and driven people with skills across all disciplines. You’ll see much more than what is shown to the public. Good luck.
It worth a shot
No you can not.
Online or you can walk into the customer service center at this plant or Tesla stores across the nation.
If you are close to the service location, walk in and they should be able to place order for you based on your VIN. If you are rebuilding a salvage 3, good luck with that..
Get a tire fixing kit. Call Tesla for car emergencies. (911 if serious accident)
Check with your service center. I always use my phone but carry one of the two cards that came withy car in my wallet.
They want appointments for all services
In reality, you need to get your own financing, Tesla will refer to you their proximate fund to finance your new Tesla car.
Best case, you might get it back the same day, but I sometimes get mine back the next day.
Yes you could sweetie just go to the main office and they will help u out every one is EXTREMELY help full there
Email Tesla on their website regarding this issue
Meant this past Easter 3/25/18 Gotcha. Thanks. Checking it out, see if I wld apply
Night and day.. non union will never be union.
On maps, press the call button.
Everything is through the website
Yes, tonight, some people work. That's a dumb question. It's a huge factory with over 5 thousand workers. To think that everybody had a day off tonight is kinda retarded wouldn't you think?
Tesla tour is reserved for it employees families only..
Not sure if they are all independent contractors or staffing company
Showroom is open to public. There are small items you can purchase there and you can get a test drive. If you need a tour in the factory, you have to buy a car. You can try to contact Tesla if they can make an exception.
Call Tesla
There is a visitor center, however tours are only open to tesla owners. The visitor center is very similar to any retail location
Temp agency
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