The UPS Store

dunder lizard

Lately, 3 weekdays out of 5, this UPS franchise has been closing 5-10 minutes earlier than their posted hours promise. This is extremely frustrating for customers who have rushed after work to drop off packages, only to find the store completely darkened, chained, and locked. Posted business hours are a commitment to the community, and barring some unforeseen emergency, they must be honored.

Jasmine Parker

The lady behind the counter had such a bad attitude. Rude, not helpful and shouldn’t be in customer service at all.

Eric Newell

I’ve only had great experiences here! Nice selection of local post cards and such, which I found helpful for sending to folks back home after moving to Santa Cruz.

Bonnie Friedmann

Could not ask for better service or friendlier and more courteous personnel. I have been a loyal customer of the UPS Store on Almar for over a decade. We have recently been operating at home without our printer, scanner, and fax machine due to remodeling, and I have come to depend on the prompt, excellent, and glitch-free service of the UPS STORE. The manager, Scott, is a gem. He is one of the nicest people around and supremely competent. As an aside, I get incredibly annoyed when people complain about the "high prices" at the UPS Store. Yes, their prices are higher than US Postal Service counterpart services...but one is paying for the convenience and prompt service. Remember, having to circle around for parking downtown, pay for that parking, and then waste time in a long post office line is a significant cost. My advice to whiners is to stop griping…or better yet, take your outraged indignation about the UPS Store to the post office at holiday time. Something tells me that your experience in the endlessly long lines there will change your tune.