Address: 512 Main St, Fort Worth, TX 76102, USA
Phone: +16822318214
Lauren C
The hotel room was tiny, there wasn't any space to even be able to fully open my full-size suitcase which seems like a reasonable expectation for a hotel. It was so small there wasn't room to get out of the draft from the AC which meant either being boiling hot or blown on constantly. The room was very dark with the windows looking at a wall which blocked all sunlight. The walls were badly painted with very obvious patch jobs everywhere. The windows had metal grating which only served to make it feel more like staying in an institution as opposed to what I thought was going to be a nice hotel. The quality of the overall building itself was unfortunate. In the hall there was masking tape holding the carpet down and the walls were horribly beaten up. There was no soundproofing between rooms, I could clearly hear a baby crying and a couple's intimate moments from neighboring rooms. The hotel is known for its technology but there were consistent issues making simple things like turning on the lights, starting the shower or closing a curtain difficult tasks. I was there for a week and the gym and rooftop were closed the entire time which was a disappointment. There were times I asked the front desk for assistance and was told it wasn't that person's job or that I would need to call whoever was on in the morning. I was never able to get assistance from them. I wouldn't waste your time here, it's nothing it's advertised to be.
Andrew Boyce
The technology can be a bit much sometimes…. But it’s cool. The hotel is nice. Very modern and high class. Restaurant is a little expensive for your average solo business travel but that’s okay. They were closed when was here. Overall, I’d return for another stay. The rooms are fantastic.
NorCalGal Sacramento CA
This hotel is both charming and hip. It's a beautiful old school property, but modernized with digital controls for everything; amenities include a multi-colored lighted shower with digital temp control for the water and fixtures, a digital mirror, mood lighting and automatic window panels. The staff we encountered on property were top notch. We enjoyed a bottle of our own wine on the roof top deck...it was so nice! And when that roof top bar reopens it will be amazing. The area is fantastic, and the room location has limited street traffic, so we had zero noise overnight. We immensely enjoyed our stay and will definitely stay here again. The perfect way to end our trip in Texas.
Karen Roberts
My sisters and I booked a room to celebrate my oldest sisters birthday. When we arrived, our room was not ready, and we were concerned we would miss our dinner reservations. Immediately, the manager Nick, and front desk clerk Sadie jumped into action. They set us up in the penthouse to shower and get ready for dinner, and assured us when we returned they would have us set up in our new room. When we returned from dinner Nick greeted us as soon as we walked in and informed us that we would be able to have the suite for the night! The room was exquisite, and much more than we expected. However, what really set our stay over the top was the customer service. Nick checked on us multiple times throughout our stay and took care of the entirety of our visit. We will be returning as a direct result of his kindness and professionalism.
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