Address: 823 W Foothill Blvd, Upland, CA 91786, USA
Phone: +19099460004
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: 8AM–6PM
kenny bustin
Good ,but very expensive, but if you love your dog they are amazing at there job
Nik Neville
Love this place. Very caring. Always ask about my elderly dog.
Phil Carreon (Phil0sarapt0r)
I want to thank Dr Trondle and all her staff for their kindness today... From check-in to check-out, the staff showed so much care and compassion to me and my dog who is ill. I want to especially thank Stephanie. She was able to read my emotion and she handled it with SO MUCH care and kindness and tactfully took me back into a room and helped me with my belongings/purse. She was SO KIND, and I've not had this type of treatment from anyone ever before. Seriously. Thank you!
Daniela Salinas
What Banfield has going for them is convenience and that is why I gave them a try knowing they are more expensive than other Pet Hospitals. My review is based off not 1 but 2 terrible experiences. My puppy of only 4 months had inflammation around the ear so I took her in, they "probed" her ear to see what the issue was and it was inconclusive "suspected something in there likely a foxtail" but from all the "probing " the ear was so agitated it was red and swollen shut and they didn't have the tools to do anything further. Such a large organization claiming to be a pet HOSPITAL doesn't have the tools? They then sent me to a specialist that doesn’t even do this procedure either ! So I took her elsewhere from my own research, there was no infection or object in the ear, it was a foxtail on her neck and they said she was way too young for the type of probing they did, it could have caused permanent ear drum damage. By this point I had already paid for the large bills and my puppy had to suffer from that and ultimately needed surgery because it was not caught soon enough. For the cost I expected a more comprehensive exam to make sure she was reviving the proper treatment. Separate from this incident, my cat unexpectedly passed in a very tragic way, So I called to cancel the "pet plan" they offer and was told I could not cancel despite my pet being dead. The best they could do was stop the auto renewal next year, 10 months away. So I now have to pay monthly for a pet I no longer have and have to keep being reminded of her passing. I would not support this organization and I hope people see this review and think twice before doing so. Convenience is not worth the lack of well-being of you and your pet. Pictures of my two babies.
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Hi Grayson - Thanks for reaching out! Many of our veterinarians treat exotic animals such as reptiles and birds. We also offer treatment for other small mammals, including guinea pigs, rabbits, hamsters and gerbils. We recommend contacting your nearest Banfield Pet Hospital to find out if they are equipped to treat your pet, or with any specific questions you may have regarding bringing your exotic pet or small mammal in for a veterinary visit.
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including: • Vaccinations • Dental Care • Parasite Control • Nutritional Counseling • Behavioral Counseling • Comprehensive Examinations
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
No
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