Goodwill Retail Store & Donation Center

Maki Kini

A guy with messed up teeth and wears glasses accused me of trying to buy and resell if I can't sell it then I would try to exchange the item. What the heck, rude! He has very bad customer service. Can't believe he calls himself a manager.

David Haskins

I donate here a lot, but the last few times I've been there the guy receiving has been really rude. I tried to give him the benefit of doubt and assumed he was having a hard time but when I went to donate today he was rude as usual but also aggressive. Made me really uncomfortable. When I asked for his name so I could make a complaint he refused and got threatening. I get that times are tough and people are on edge but whoever does the staffing here should consider that some people are better cut out for working behind the scenes and not interacting with people. I won't be shopping or donating here again.

Dana Fewell

Awful. When trying to drop off my donation on the street where cars are driving by a young man, of course appropriately masked for covid explained the procedure to me. It was impossible to unnderstand what he was saying because of his mask and the traffic. I asked him to repeat it and another car drove by. I didnt hear him. He gets agressively and says, "Obviously you are not listening to me when I am explaining this to you." I was actually afraid, and did my best get it over and leave. So for dontating to the Good Will expect to get intimidated and harassed.

Christine Farro

The store is consistently clean; they keep track of people coming and going, so a Covid appropriate number of people are shopping at once. There are arrows in the aisles directing people traffic. Everyone is masked up. Safety aside, the staff here are friendly and helpful, as are the donation receivers on the side of the building on Borchard. Good place for thrifting.