24 Hour Fitness

Juan B.

Si far I just started my month to month membership with my wife. Matt helped us with an awesome deal and gave us a good customer service not pushy but knew what to offer in order to avoid us walking out.

A C

Pool and jacuzzi are always dirty. There was a time where and old lady tool her dentures of and rinsed them in the jacuzzi. lockers seem to be cleaned once a week. Saunas and steam rooms are gross since some ppl think it's ok to go in with there shoes and sweaty gym cltohes. People need to shower and where slippers but syaff does bot regulate. There is always a stair master that broken. I thought it would cleaner for the price I paid but I guess it's not the case here. Also a lot of ppl don't wipe down there sweat of the equipment. Which is pretty gross.

Alfredo Maya

General manager Jessica has very poor customer service at this gym. From someone who preaches great customer service and what I now know are fake smiles and greetings when you walk in, the way she handled my situation was very poor and sad. I ACCIDENTALLY spilled my chalk and poor Jessica had to come upstairs with her team and clean up the mess, a process that took 15 min. But as soon as she came up, she threaten with terminating my membership if I used my chalk again when there are plenty of other members who use chalk. There was spilt chalk prior to my arrival and I have used my chalk for all 2 years since their reopening and not once had it been brought to my attention about using chalk at this gym. The gym recently hired a cleaning team, who by the way are a great team, and they have NEVER complained about my use of chalk. When Jessica began to clean up the chalk she was literally launching weights around almost hitting another member who was close by and did not care to display a disgusted face about the situation over an ACCIDENT! For someone who expects her team to drive customer service, to be rude to members was disgusting and very hypocritical. Definitely not what is expected from a “manager”!

Meeta G

This gym has a great variety and quantity of equipment with welcoming staff. Not all members follow good gym etiquette, so it would be nice if there was a little signage or something on the tv screens encouraging consideration and respect of others’ workout and space. Apart from that, it hasn’t been difficult to find less crowded times to get in a workout, even with a busy schedule, and the gym seems well-maintained.