Enterprise Rent-A-Car

Charles Markeim

Was involved in an accident where the other party was at fault but rental was not covered in my insurance so I had to payout of pocket while waiting to be reimbursed. The team at 25 pembroke rd Enterprise in Hallandale fl 33009 made my rental experience a breeze, especially Tanisha, Daria and Phylicia. They helped me get into something comfortable and were even able to get me a discount during the rental making the strain on my pockets alot lighter. I had an mechanical issue after renting it for about a month and a half and get this, they got me a free upgrade at the same price, shouts out to these ladies and the help they gave me make my experience so very enjoyable. Will definitely rent from them again when I take my wife and kids out of town for the holidays.

Anna Salnikova

I personally was not satisfied with the service within this location. There is almost no way to call them. And sometimes you really need to. I had a flat tire and couldn't get anybody on the phone. One of their salesperson tells customers to email him any time, but it still never works. Sometimes he replies, sometimes not. And for some reason, I had to ask them multiple times, even drive to the actual location to get my receipt. They were just charging my account and have not provided the receipt over the email. When I was at the branch and asking for receipts, reps were clearly annoyed by the necessity to explain the charges and were openly mocking me. I hated the whole experience with them. Go to Airport location or other company.

Personal Email

Used and worn cars inside like they’re 10 years old but they’re only 2020. AC barely worked. Bad brakes. They never pick up the phone at this location. They just don’t want to. And they lie and say they have a problem with their phone lines. They don’t care and this company doesn’t care.

YAN SALAKS

I have been using this office for the past 7 years and have always been satisfied. Wonderful work wonderful service. All employees who I worked with did a great job . I especially want to mention the manager Eric Pfefer He is very customer oriented , flexible approach, always trying to do the best for the client. . Thanks Erik Thanks guys.