Avis Car Rental

Sevil Ablialimova

Worst customer service I have ever had to deal with! Called the office multiple times, asked them to send me a receipt with all the fees, provided them with 2 email addresses. Never gotten anything from them. The guy who works there Sam is very unprofessional. He will hang up on you, never call you back. Asked him to call me and let me know if the car has been released. That never happened either! If you are visiting Miami, please take my advice and DO NOT GO TO THIS PLACE. This place is so corrupted and not loyal to their customers!

Jennie Lee

The car that we rent was clean in general everything was excellent; Sam the manager was very helpful.. For sure I will rent a car with Avis again.., excellent customer service.

N F

Sam and Carlos do a great job given the difficult temporary working environment. Have always gotten a car quickly (considering the cars are kept offsite) and car has always been spotless. This is a consistently excellent location. Sam also gives valuable, customer friendly advice which is all too rare these days.

Ekaterina Bregman

I was pleasantly surprised at the high level of customer service provided. Especially pleased by Sam at the front desk, who at the last moment was able to find me a baby seat at another location and bring it down to current location. Even when waiting for my car I observed that Sam was always professional, calm, and took extra care answering everyone’s questions.