Union @ Roosevelt

Tedi Mihaylova

I've been a resident at Union @ Roosevelt for nearly a year now and despite its benefits of being close to the Roosevelt Row downtown, I cannot wait to live anywhere else. Prior to moving into this apartment, one of my major concerns was safety and I relayed that to our leasing manager Marcia. She assured me that this community was entirely safe and there was no history of car break-ins or other incidents. Fast forward a few months later, my car began getting broken into on a monthly basis. Marcia initially assured me that they had security cameras as a precaution in our parking garage should anything bad ever happen yet when I reached out to see if she was able to get anything from the footage to submit for our police report, she was certain there was nothing seen on the footage. So somehow, someone stole several hundreds of dollars worth of valuables from my car with no trace? Not to mention that we pay $70 a month to park in this garage and occasionally it's too full from the businesses downstairs and we're forced to park on the street. In addition to the car break-ins, I also had someone tamper with my gas tank in attempt to siphon gas, which apparently happened to another resident who parks in that garage as well. This resident notified the leasing office but of course, yet again, nothing was done. We get constant emails from Marcia reminding us to make sure we are locking the lobby doors behind us yet half of the time, the front door latches do not work properly due to tampering. Packages are constantly stolen out of the mail room/lobby due to people propping the doors open or not shutting them behind them. It's incredibly difficult to feel safe in such an urban area when all of the "security" features of your apartment do not function half of the time and the management does not care enough to enforce community policies. At this point, I do not even bother reaching out to Marcia with any issues because nothing has been done about it in the past. If you do decide to live here, make sure to keep non-emergency Phoenix PD's phone number in your phone. You'll need them more often than not.

Miguel Loya

The leasing staff at Union @ Roosevelt made my move extremely easy. Marcia Helped me out through out the whole process, I love the apartment and love the area how it’s clean and has wonderful neighbors,I’m glad I chose these beautiful apartments to live at. Definitely recommend, customer service is amazing here.

Jacob King

I have lived at the Union @ Roosevelt for a few years and I can honestly say that I cannot imagine living anywhere else. The staff is fantastic and Marcia is always ready to help. The location is absolutely perfect as well. If you're looking for a place to call home, look no further!

Tabitha Wheatley

Fantastic Community! I toured with Natalie and she was kind, energetic and informative. The apartment community is new and well thought through. I can definitely see myself living there. The location was perfect! I love that I can easily grab the light rail. I think the rents were lower than a lot of other places I had looked at. Union at Roosevelt is a place I can see as home. Its new and I'd be the first person living there and the office staff was above par:)