West Coast Appliance & Furniture

Charlie McHenry

Our old dryer just died suddenly. We didn’t want a huge, fancy new dryer and Rob at West Coast hooked us up with a fine Whirlpool at a reasonable price. It was delivered two days later. We opted for installation and Calvin, Keanu and Brad did an awesome job under less than perfect circumstances; and then took our old machine away. Great shop, wonderful installers.

Rob Mesloh

I bought a recliner from these folks and I had it shy of a week before the whole back fell off. I waited for a week before they came out to fix it and just took a picture. I waited another week before I personally went back into the store. They told me the part is on order and I'll have to wait another month before the part came in. I heard nothing so I went back into the store and they told me that I could pick out another chair and pay the difference. I did that just a couple days ago and today I flipped the chair over because I heard an odd noise and saw that it has been repaired. I will never buy from them again!!!

Chuck Cook

Went in for a dishwasher and they had a large selection at many price levels. I paid more than I wanted but got exactly what I was looking for. They only had the floor model left and since I didn't want to wait on an order, which can take weeks if not month to get I took the floor model. It was delivered on the day they said. I now have it installed and i am very happy with how quiet it is and how well it cleans.

Daniel Yadon

Purchased $18k worth of kitchen appliances. Paid for install on the refrigerator. Installer came out was rude and condescending and said walls / floor were so far out of level he could not complete install. I checked and walls were dead plumb and floor was out 1/16” over 3 feet (normal). Emailed sales manager and store manager and included photos showing wall/ floor condition with level bubble. I invited them out to inspect themselves. Crickets; no response, no refund of install fee. I guess I will have to file a small claims lawsuit. Needless to say, I will be installing this myself and buying elsewhere in the future. Installer is one thing, but it’s clear that apathy runs deep at West Coast Appliance and Furniture!