United States Postal Service

Category: Post office in Vancouver, Washington

Address: 2700 Caples Ave, Vancouver, WA 98661, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: 9AM–2PM

Reviews

ruth pacheco

Jul 15, 2022

I went in there and got an envelope and put what I was mailing in the envelope and I was a little disappointed they told me you would get through the next day but it took 2 days for what I paid it should have arrived the very next day but the person I sent the package to did get it and that's what counts

Swati S

Jun 27, 2022

This morning we were at this location, for my son's passport renewal. John helped us process the application. Despite being 25 minutes early, he did not make us wait. The service was above par, flawless, and quick. John was extremely courteous, polite, friendly and made such delightful conversations. Having recently moved from Los Angeles to Vancouver, I am in awe of the wonderful staff and service. I have been to this location before as well, for other postal related queries, each and every staff member is so friendly, polite, and takes time to respond. Thank you!!

Debbie Clement

May 7, 2022

I have tried to contact this location on 2 different Saturdays, well before its listed closing time of 2 pm. Both times I called before 1 pm, and the recorded message confirmed that this location's Saturday hours are 9-2 pm. On both occasions, the same recording then informed me that this office was closed. I needed help regarding the failure of delivery of medication I needed immediately. I ended up calling another location with the same Saturday hours and received the information I needed from the real human being who answered the phone. Are the people at Caples going home early or do they just not feel like answering the phone? And does this only happen on Saturdays?

Angel Orpheus

Jan 27, 2022

Worst post office I’ve ever had service from. In the last year they have lost 3 packages totaling over $100 worth of stuff. Never had this problem anywhere else I lived. When we reached out to them about it the carrier said it was our fault for not checking the box frequently enough (what the hell?) and the manager openly admitted they’ve been having problems with theft. No solution or offer for reimbursement was made, I have wasted so many hours with them trying to get my stuff. At this point I’m just having all my packages sent to my parents house since clearly I can’t trust them to deliver anything

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Questions & Answers

are you hiring warehouse people

foxx G | Feb 14, 2020
Odette Moronez | Feb 15, 2020

Check the website and go under the link for employment. They are always hiring!

Our mailperson delivered my mail to my neighbor and I received mail for my next door neighbor and so on. I am unable to drive and the main post office in Vancouver puts you on hold for more than an hour then hangs up! I'm very upset about this.

Shirley Jensen | Jan 10, 2020
Kyle Leatham | Jan 11, 2020

Be good neighbors and swap mail. Probably a newbie that made a mistake. Not worth being Very upset over. Just saying.

Can i go there as walk in for passport application?

Mildred Eastman | Feb 14, 2020
Odette Moronez | Feb 15, 2020

No walk ins

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what are Sat hrs?

Pamela Miller-Tatro | Jan 10, 2020
Jeffrey Cella | Jan 11, 2020

Saturdays they are open from 9am until 2pm except today and next saturday they have extended hours and close at 5pm.

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does the caples office have shipping boxes

Janice Fry | Jan 10, 2020
Jessica Dillard | Jan 11, 2020

Yes there in the lobby there Priority boxes

The post office is closed but is the self serve machine accessible? To mail a package?

Kristopher Kammerdiener | Jan 10, 2020
Charlie Levenson | Jan 11, 2020

The lobby has PO boxes and is open 24/7/365.

Does this location take passport photos?

Jennifer Allen | Jan 10, 2020
Jim N | Jan 11, 2020

yes

Expecting a package sender didnt put house numbers which is 9206 he only put ne 105th ave. Vancouver Washington 98662 he did put my name. Will it get to my address?

Malinda Zaldivar | Jan 10, 2020
Charlie Levenson | Jan 11, 2020

If your regular carrier is working, there's a good chance it will get to you. Many of the carriers know the people on their route very well. It's probably 50%. With the Zip+4, the odds go up.

How can i register my email with USPS where you let me know through email what's in my home mailbox.

Rita Ferguson | Jan 10, 2020
Cherine Woodard | Jan 11, 2020

If you go to usps.com, there is a link called Informed Delivery. Just click that link and follow the directions and you will be good to go!

Do I need an appointment for passport

Traci Nelson | Jan 10, 2020
harold3w | Jan 11, 2020

Yes. usps.com/schedular

How can I check on a letter addressed to me at the address where I used to live, but where I am at a different address

Michele Beck | Jan 10, 2020
Jim N | Jan 11, 2020

visit the post office in person only to address your concerns

can i walk in for passport application or do i need appointment?

emily homola | Jan 10, 2020
Jim N | Jan 11, 2020

For renewal, walk-in ok. For first time or a minor appointment only.

If I apply for my child's passport on January 28 and have it expedited at an acceptance facility, would I be able to receive it before February 15?

Pearl Franco Tiongson | Jan 10, 2020
Jim N | Jan 11, 2020

no. If less than 3 weeks, you need to call the passport office and make the drive to seattle, wa in person only.

IT IS 'theft' that the USPS has my package at the dead mail center and refuses to deliver it to me. Has anyone successfully sued USPS for taking their property, after acknowledging they have it?

A Google User | Jan 10, 2019
Jim N | Jan 11, 2019

Call 800 number and ask to speak to the postal inspection service or your local law enforcement.

I need to schedule an appointment for a passport I have all my information

Haylee Graves | Jan 10, 2019
ann smith | Jan 11, 2019

You can make an appointment on usps.com for a new passport or a minor. All renewals are walk in. :)

I had a package delivered today and placed in a lock box. The lock has obviously been tampered with and the key will NOT open the lock box so therefore I cannot retrieve my package. Please have my carrier hand deliver the package to me tomorrow.

Sharon Keeney | Jan 10, 2019
Paul Smith | Jan 11, 2019

Umm....the Postal Service nor your carrier will see this post. Dial 1-800-ASK-USPS for your request.

Since many times the postal delivery mail trucks do not arrive to deliver our neighborhood mail until after 4 pm. Are there any signage from the post office th at we can put on our mail boxes.Saying DO NOT BLOCK BETWEEN 8 AM AND 6 PM.

Arlene Forbes | Jan 10, 2019
Russell C | Jan 11, 2019

Although not against the law to block one, I think the general consensus is to leave room. That bejnf sais, letter carriers should get out of their vehicle to deliver to your box if it is blocked (ans safe to do so)

NOT able to get through to anyone when you call this location. We just moved and have no mail key! Who do we contact if no one answers the phone?

Tobie Robinson | Jan 10, 2019
Epic Flail | Jan 11, 2019

Just keep calling them until they pick up. I had to do this today for half an hour just to get someone to pick up the phone to ask about a package that was supposed to be delivered today.

Is this general delivery location

Nick Defrancis | Jan 10, 2019
Jim N | Jan 11, 2019

Yes.

Is there a store number

Adam Vanderhoof | Jan 10, 2019
Timothy Sweeney | Jan 11, 2019

Not sure about that. Is that information available online. I'm not aware of that off the top of my head.

Am I the only one who doesnt get an answer over the phone? I will ring but after a while it rings as if it were busy- doesnt even let me leave a voicemail.

Tracy R | Jan 10, 2019
Heidi Berg | Jan 11, 2019

No they don't answer their phone at all if you want a general question answered In the past I have been refferd to their website for general questions or they have told me to go in to a local branch I'm sorry I couldn't be much more help?

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What do I need for my passport? Do I need to make an appointment?

Rena Moss | Jan 10, 2019
D L B | Jan 11, 2019

Dont buy stamps there they will rip you off!!!

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my passport is expired, but less than 15 years old. how do I reapply?

Karen Miller | Jan 10, 2019
Lauren L | Jan 11, 2019

This is an area where you ask the public what they think about the location. You have to contact the post office directly to get that answer.

I need a po box

Devon Fairclough | Jan 10, 2018
Lauren L | Jan 11, 2018

You can start online

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Can I cash a usps money order there

Jimmy Jones | Jan 10, 2018
Tina Marie | Jan 11, 2018

For what?

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What is the correct address when using a PO Box?

Chris Northrop | Jan 10, 2018
J Foster | Jan 11, 2018

PO box number, city, state, and PO BOX zip code of the facility where your PO BOX is located.

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I have lost my mail key. I just got done being in a rehab center for three weeks. How do I get a new key?

Sharma L.J | Jan 10, 2018
Ricky Engstrom | Jan 11, 2018

You have to ask for a replacement. If its still the same as it was a few years ago they chsrge you $15 for a new key.

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