Address: 4375 Southside Blvd Ste 10, Jacksonville, FL 32216, USA
Phone: +19044832233
Sunday: 10AM–6PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 10AM–6PM
Treykia Randle
Did not like service won’t be back. Therapist acted like he was scared of me and left the room after massage without saying bye. He played with my feet it was weird and I’m never grttting a massage ever again and I want my money back
Kay Mall
It was a long drive and despite another location closer to me I chose to go here. Anna at the check in desk was by herself but made sure she greeted me while taking care of another guest. She also helped make another appointment for me for the wee after. The front desk was clean and inviting and Anna was very courteous and knowledgeable. The waiting g area was spacious and airy. And unlike other locations I have been to this one had an actual sink with wipes and hand sanitizer at full view of the sitting area. This place is huge but perhaps because it is a week day it was not as busy as I thought it would be. My appointment was with Angela for a facial, she greeted me in a timely manner and once if the room she went over all details with me. During my session she announced and explained each step she took (I like that a lot) and made her observations and suggestions without sounding pushy. I was treated with respect and felt the service was outstanding. I am going back for a massage with Edgar and will review the massage experience.
sebastian sierra
Amazing Staff. Even while having to deal with rude customers and inpatient callers, Giselle and her Co workers at the front desk were calm and were still able to treat me with respect and a smile. Even thou facing difficulties through this day they stayed professional and took care of me as if it was any other day. That shows a lot of professionalism. Jason who was my therapist also did a great job and left me feeling new.
Emma
Literally the worst massage envy I’ve ever been to, and I’ve been to multiple throughout the country.. I gave them three chances and all three times were a disappointment.. the first time was okay but it was with a male therapist whose draping honestly just made me feel uncomfortable so I didn’t book with him again but gave the location another chance. The second time I went was seriously the most aggressive massage I have ever received in my life (I worked at massage envy for 3 years so I’ve had PLENTY of massages to say the very least) AND I was shorted on time and only got 30 minutes.. I proceeded to speak with a manager and got rebooked for not even a week later. I get all the reminder emails and texts (which of course I deleted not thinking, which is my bad) then show up for them to tell me my appointment was the next day. I will not be back.
Thanks! Your review is awaiting moderation.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.