CarMax

Category: Used car dealer in Gastonia, North Carolina

Address: 1600 Remount Rd, Gastonia, NC 28054, USA

Phone: +17046916529

Opening hours

Sunday: 12–7PM

Monday: 9AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 9AM–9PM

Reviews

Kristy Lucas

Aug 17, 2022

Bought a new car. It needed a tire so I got a rental. I was told 2 day's later the tire was there and bring fixed that day. 3 day's later I was told once again the tire had just came in and was being fixed that day. When I went to pick up my new car it was dirty. The touch up paint job looked like a toddler took finger nail polish to the car. Even the manager agreed. They were nice. Said it would be taken care of, cleaned, and treated like a sell of new car. 2 day's later I'm guaranteed it's fixed and cleaned. When I drive a hour again to go pick it up. It's parked in the express lane and filthy. Inside and out. Half the gas was used. I felt like some kinda joke as everyone was talking about how great it looked. They talk a big nice game but their actions do not follow. When making a big purchase you kinda want a nice clean car. Not the opposite. And when a company guarantees several times by several employees and managers you kinda expect the actions to follow through. I was told go get it detailed and they will cover 50$ just bring a receipt. Sounds nice but I still have to waste gas and time to go get it cleaned and drive a hour there and hour back just to be reimbursed for 50$. I already had half the tank of gas used when I got my new car. Why I wanna waste more time and gas!!

Brian Montgomery

Jun 23, 2022

I worked with Alphonse to purchase my Camry. He made the process super easy. Very straightforward no games! Very Happy with my purchase.

j p

May 6, 2022

Quick, easy, and hassle free. They made me a very good offer for my vehicle, so I accepted it. I filled out the appraisal form online, and brought it with me (it has a reference number on it). They verified my discription of my vehicle was accurate, and about 20 -30 minutes later I was walking out the door with a check in hand.

David Moran

May 2, 2022

I got an online offer for my vehicle that I was happy with and after inspecting the car, the offer stood at the original amount and I left with a check for the difference between the offer and what I owed. Overall, the process was seamless and the folks who helped me were friendly and professional. I would highly recommend them to anyone looking to get a fair trade-in value for their vehicle.

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Questions & Answers

I am wanting to know about your part time Rollback Driver position. Who should I speak with in this regard. I have over 25 years experience with a class A license.

NICKS BRANDS | Apr 2, 2022
J Wray | Apr 2, 2022

The best way to get in contact with someone will be to apply for the job through CarMax.com, the person who reaches out to you will likely be the Logistics Manager for the area that you've applied.

Do they take trades

Susan Waldenville | Aug 30, 2021
David Sparks | Aug 30, 2021

They will buy your car even if you don't buy one of theirs.

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2000 to 2009 looking for Honda odyssey

Robin Huskey | Aug 30, 2021
Karyn Musselwhite | Aug 30, 2021

Yes. Carmax is where I've bought my last 2 vehicles. I'm pleased with their sales and service team. My cars have given me no trouble at all.

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Will this place sell me car for cash for 1500 and what all would I've to do cause I don't have licences in the process of getting them

Jessica Crosby | Aug 30, 2020
Joseph Medlin | Aug 30, 2020

I cant say for sure about the down payment, but I know they work with all levels of credit. I think the down payment more relies on the overall price of the car you are looking at. Fortunately, they can do most of the paperwork online or over the phone. They can run your credit with the figures you have for a DP and let you know what your rates will be. After talking with them on the phone, I drove off the lot in my new(ish) car in about an hour. For DP, your best bet is to give them a call to see what they can work out for you. It will save you a lot of time over going to the lot to work it all out. I hope this helps, and good luck!

Do you have a smart car

George Lardo | Aug 30, 2020
Angela Hawkins | Aug 30, 2020

You can go online and look what they have in stock. If they don't have it at the store location you prefer it can be shipped to your store if another has the one that you are interested in

Do you guys work with people who want to get out of a early lease without getting another vehicle?

James Mullins | Aug 30, 2020
Gaming Br00k | Aug 30, 2020

To answer your question. The answer is yes. But if you are looking to profit this is may not be your place. It would be best to return your lease to the same manufacturer and move on. If you are upside down on your current lease this company may just get your debt larger.

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Is this credit base and money down or how does it work

Kindell Mitchell | Aug 30, 2020
Bernard Lawley | Aug 30, 2020

It's both, you can put money down or use a car as a down payment, they also check your credit if you need help with you payment. I hope that this helps, take care !

Do you buy cars

Shonta Hardy | Aug 31, 2019
Rithwik Jallepalli | Aug 31, 2019

They buy almost any car even if you don't buy one from them.. they do an appraisal and quote you a price.

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Do I need an appointment to sell my car to you?

Neal Winslow | Aug 31, 2019
Justin Dailey | Aug 31, 2019

You don't need an appointment just walk in

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What would be a good trade in for a 2005 Cadillac CTS with 176,890 miles on it

Lesslie Fox | Aug 31, 2019
mark popovich | Aug 31, 2019

I would go to truecar.com and get an estimate there. Note: you should consider this only a rough starting point. I do no think Carmax will buy your car. It probably exceeds their max mileage limitation.

I have a low credit score and no credit history. What are the odds of them working to get me into a car? Without having to put an outrageous down payment on something?

Justin Dills | Aug 31, 2019
G2k mobile | Aug 31, 2019

Pretty good actually, I literally have a 0 credit score, put $1500 down, and got approved for a 2009 Kia. So I say go for it. Worse they can do is say no.

Has any one else had problems with their car bought from car max? They kept my car for 30 days so the warranty wouldn't cover it. Bad radiator and ac want work. I will never buy a car from them again...

Jennifer Fuaga | Aug 31, 2018
Kim | Aug 31, 2018

Demand to speak with someone else. It doesn't matter how long they keep your car if it was under warranty when you took it in it should be covered. We are on our second brochure purchased from them and never had any issues.

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Carmax- do you fix your cars before you sell them to people? I bought a car from caxmax, the car had a bad radiator and the ac was bad. I ask them to fix it. Still not fixed. They kept my car for 30 days so the 30 day warranty wouldn't cover it.

Jennifer Fuaga | Aug 31, 2018
Kim | Aug 31, 2018

I'm shocked....I called them during my 30 day warranty and told them about a noise. They couldn't get me in for another 2 weeks but it was still covered. I paid nothing! It wasn't a cheap fix either my struts ended up needing to be replaced.

what is in your 3,000 to 5,000 dollar range?

Imani Stewart | Aug 31, 2018
Roy Bailey | Aug 31, 2018

Carmax only deals in late model vehicles (Nothing over 5 yr old) and would not have cars in that price range.

Do u have ford sports trac

Fleta Massey | Aug 31, 2018
B. Wesley E McMurry | Aug 31, 2018

They have a wide variety of vehicles! Im sure they will if not can get you one. This location went beyond the boundaries for me and my family! Do not trade your vehicle, sell it private party!

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Want to sell my car

Nathan Hopper | Aug 31, 2018
David McDowell | Aug 31, 2018

Never do business with Carmax. Their business ethics are atrocious. I regret ever buying a car from them.

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