Firestone Complete Auto Care

Sandy Barbosa

Where do I start.... I went in to get brakes, alignment and tune up at end I also needed new tires but let me tell you these guys are the best. Service was great and my car drives brand new. I will never go anywhere else to get my car serviced. These guys are professionals and very kind

Russell Bruin

Took all day to get one tire changed... vehicle wasn't ready when I arrived at location.. took an hour or so longer to get done... they said done by 3... wasn't done until after 4:30

Josephine St.Hilaire

If I could I would give 0 stars. I am utterly disappointed at the fact that I brought my car in to get fixed and suspected it was an alternator issue but was told it was a battery issue. They said my battery was very old so they changed it. Then a few days later while driving in the ice storm on the highway my battery light goes off. I call them and they simply say there's no technician in the store today and I had to go to Quincy. I decided that I would wait until Sunday. Well my car got from bad to worse while driving home and I barely made it home because all the lights, heat, and radio turned off and when I got into my driveway my car wouldn't even start. Took it to another mechanic that actually knows what they're doing and they told me it was my alternator and that they made me waste my money. Oh and also my new battery was very drained from running only on battery all week. I am very upset.

Yoshi K

If your time is valuable, don't go here. I made an appointment on 11/20/21 Saturday. Once I got there, a gentleman told me he would get my car in as soon as bay opens. I waited 30 minutes nothing happened. I walked up to a lady and asked how much more I had to wait. She tried to avoid the question by repeated asking back how much I could wait. I insisted on giving me some estimate. She reluctantly agreed to ask the mechanics and said I had to wait at least 30 minutes more. They simply do not have a concept of what making appointment means. This shop was a lot smaller than I expected and I think they just don't have good handle on things. Later on the person I made the appointment with (Elvis) called me back. He was really nice and apologetic of that had happen. He promised if I brought my car back, he would get me in right away. Because of him, I decided to give another try next Saturday. 30 minutes before my appointment, I called to see Elvis was there, but he was not. The same gentleman from last week told me the same thing he would get me in as soon as a bay opens up. Same thing as last week. I canceled my appointment. I am not stupid to waste my time two weekends in a row!