Safelite AutoGlass

Category: Glass repair service

Address: 2315 Commerce Point Dr, Lakeland, FL 33801, USA

Phone: +18632264042

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–5PM

Reviews

Sheryl Valdespino

Jul 9, 2022

I had a great experience and my services was fast even after I was told it was going to take two hours. The service tech Andrew was great and went over all the information I needed to know. Thank you for getting everything done so fast.

sean sanford

Jun 21, 2022

I had an appointment scheduled to have my windshield repaired at my house with someone waiting with the keys but the technician never even knocked on the door instead called my phone and left two messages 8min apart. The first message said that he was there and was going to leave in 10 to fifteen minutes. Eight minutes later he left a message saying that he left and would have to reschedule. I canceled the service and took my business to another company.

Raphael Sanchez

May 3, 2022

Warning!!! Try to go somewhere else. They are not what they seem to be. I tried using them to replace a windshield on my semi truck and what a HUGE mistake it was. First they cancel your appointment without calling you first. Reason was because they could not verify insurance so they just cancel you out. Second time the tech was sent out and showed up 5 hours late. And could not do it due to gasket being ripped. They where supposed to call me and reschedule and they never called me. I ended buying my own gasket and using their app to schedule again another appointment. Then that appointment was canceled again and never told me about. So I called and spoke to 3 reps giving me the round around. I tried calling the shop and you can’t speak to any person. These guys are a JOKE. They just don’t want to work on semi trucks. It’s too hard for them.I ended up using a smaller independent shop in Auburndale and they were amazing. Same day service!!

Thomas Peterson

Apr 29, 2022

Unorganized, poor communication, poor service. 4 appointments, one month and still have a windshield that is not safe for driving. Provided vehicle info, one week before appointment, tech shows with ZERO knowledge of the model, year and the fact he can't complete the job. No manager call, nothing just a reschedule, one week later, same thing, one week later came and claimed didn't have the part, no sorry, no manager. So to this, I would stay the hell away. I'm guessing they are lucky to have some working agreements with carriers, because they are the worst. And that's saying something.

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Questions & Answers

I HAVE A DRIVER'S SIDE WINDOW THAT WILL NOT RAISE OR LOWER

Gary Phelps | Oct 4, 2021
Kathleen Miller | Oct 4, 2021

Make appointment on line, or just go up to the shop 🤔 not fast service be prepared to wait...ugh

Do you replace rear view mirrors?

steven campbell | Aug 30, 2020
mike hagler | Aug 30, 2020

If we Break it then yes its under warranty but if u just buy a new one we don't

If you buy a car with a broken windshield then get auto insurance will the insurance company replace it?

Lawrence Metz | Aug 31, 2019
dave davenport | Aug 31, 2019

Yes

Do u have to pay outta pocket for a cracked windshield

William Houck | Aug 31, 2018
Mad Vette | Aug 31, 2018

I didn't, I don't think anyone does but not 100% about that, all my glass is covered 100%, Safelite can tell you before they start replacing it...

Can I bring my car in for a chip repair?

John Mowell | Aug 31, 2018
Ray Dows | Aug 31, 2019

Yes But The Chip does Not Go away and they don‘t guarentee it

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