Shoe Dept. Encore

Matthew Shaub

This store has wall to wall sneakers, boots, sandals, and slippers. From men to women to kids to infants. Clearance room is stocked well. Selection is huge and the prices are right. Purses and socks are available, too. Easily located on the first floor.

Freddie

I usually never shop at the shoe department at Emerald square mall but, I’m so glad I went to it the other day! Not only was the store spotless and well organized but the employees were extremely helpful and helped me find shoes for my mother who recently had foot surgery. Definitely will shop here again!

Sayak Majumdar

I received some of the worst and rudest customer service from this establishment. It seems to be run by teenagers and the manager, Amanda could not bother to care about customer service. They all seem to mimic the personality of a dead slog. I had purchased 3 shoes one week prior and one of them didn’t fit right so I went to return them. First they make me wait for a manager, then out comes Amanda, another teenager, with the sourest look on her face. She doesn’t introduce herself and just stares at me blankly. When I give her the shoe with receipt, she tells me they are dirty even though the shoe was worn once. Then she proceeds to lecture me on how shoes are returned to be sold and those can’t be sold. Then she proceeds to rudely throw the shoes back at me. Then she turns around and walks away! I was dumbfounded. I couldn’t even believe it. Before I walked away, I just had to make sure she was the manager and get her name because I had no idea what to do. Of course, I will not ever be returning to this store and I will make sure anyone I know doesn’t either

Jodi Marchuk

Good prices. Sometimes it’s hard to find my size in what I like. But they do have a good variety of men’s and women’s shoes. I couldn’t tell you about kids shoes as I don’t shop in that area.