Loyal Companion

Jay Baker

Have bought hundreds and hundreds of dollars worth of food and supplies here. Recently came in to ask them about a harness that was purchased 6 months ago that broke from RC pets. Ask them if there was some sort of warranty. Bearded guy at the desk looked at me blank face and said no. Unused with tag only. Didn't try to sell me on another one. Didn't offer me a discount. Also they Stopped carrying the dog food that had recommended my dog due to food allergies. With that kind of attitude and service my guess is that they will business shortly. Unfortunate. I prefer to do business locally. Update: a manager called me back and offered to exchange the harness! In the meantime I had been in contact with RC pets directly and they honored their lifetime warranty and are in the process of shipping me out a new harness. Change from one star to four star for stepping up to the plate!

Anthony Gaul

I only went once and unfortunately they didn't have what I was looking for, but the staff was extremely helpful and answered a few questions I had. But in the future I'll be doing some shopping for my pets there.

Matthew Slater

Loyal Companion in Canton is a wonderful store. Nidia is extremely knowledgeable and helpful in all aspects of our dog’s nutrition and care. And Angela is fantastic with our dog’s grooming care. I highly recommend this store!!

Andrew Lookner

Great pet store! They always have what i'm looking for. My dog loves sniffing around the store!