UPS Customer Center

Category: Shipping and mailing service

Address: 521 N Center Ave, New Stanton, PA 15672, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8:30AM–7PM

Tuesday: 8:30AM–7PM

Wednesday: 8:30AM–7PM

Thursday: 8:30AM–7PM

Friday: 8:30AM–7PM

Saturday: Closed

Reviews

Michael Dawson

Mar 15, 2022

Have a package coming from here currently. Have an expensive item and I live 2-3 towns over and it did not arrive by specified time. Called UPS support twice and was told it would arrive before 6pm, and then told 9pm. Currently sitting and waiting, this is fun. I usually wouldn't care so much, but since this package is expensive I have to sign for it and this is my only day off. Might hit the store later to get some headache medication.

Bluecyanide

Feb 10, 2022

I ordered a computer, went to pick it up, i got the box, opened it and got a M203 grenade launcher along with 5 HE grenades. 10/10 would recommend

Alan Sechrist

Feb 2, 2022

Was there 2 days ago and couldn't get the proper return QR. The guy at the desk was awesome very helpful took his time trying to get it in order. In the end he was able to work out the problem. I was very thankful

Arcadio Avellanet

Jan 15, 2022

I paid for express shipping $81. It took 2 days to get an email saying I need to update my address even though it's correct, I put an apt number on the address (I live in a town house) then the next day I get a voicemail from them saying they are not sure what building it is and asked if could provide a building number or apt number. I don't know who they hire at UPS but if you can't see or read the number near my door like any other house maybe UPS shouldn't be in the delivery business. If they had problem with the address I should of be notified earlier. Now the package won't come until Monday, which is crazy because they have it, why the long wait?

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Questions & Answers

Who is the overall manager at this location

shawn swetic | Jan 10, 2020
Caleb Garstecki | Jan 11, 2020

It varies every shift.

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How do I get in touch with HR regarding an employee's misconduct?

Rhonda Eagle | Nov 10, 2020
UPS Customer Center (Owner) | Nov 11, 2020

Thank you for reaching out. In order to assist you appropriately, please follow up with your details via Private Message on Facebook or Direct Message on Twitter; Facebook @UPS or Twitter @UPSHelp.

Who do i call about my check they never answer the phone

Ernest Turner | Oct 11, 2020
Mrs Renee Moore | Oct 12, 2020

I don't know I just started there I guess the hr department

Is there not a direct phone for the ups in new stanton im sick of 800 numbers

Doyle Nelson | Sep 11, 2020
Tim Matt | Sep 12, 2020

There is I believe

Who is the night supervisor ? She's a women

Danyel Rayman | Aug 12, 2020
HSK Grimm | Aug 13, 2020

Which night shift and what location? There's twilight midnight and sunrise. You also have load unload and preload. Im sure there are other spots but those are the places I've worked.

did not get my order they said was delivered

jenny dofollo | Apr 14, 2020
Roy Thorpe | Apr 15, 2020

I dont work there! Call them with tracking number!

Are there any deliveries todat

George Lockett jr. | Mar 15, 2020
William Shiery | Mar 16, 2020

No but there is a pick up area that u can use u know call in your order then pick it up

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I am waiting for a pkg that has been in New Stanton since 11/22 at 2200 hrs. How do i find out why it hasn't gone out for delivery?

Barb Bollman | Jan 10, 2020
Caleb Garstecki | Jan 11, 2020

It might have gotten lost or destroyed. I would contact your seller.

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Does this facility deliver to Pittsburgh on Saturdays?

A G | Jan 10, 2019
Aaron Coffer | Jan 11, 2019

What part of Pittsburgh? New Stanton only goes as far as east Pittsburgh. The other parts of Pittsburgh that deliver in Pittsburgh would be the hub on the north side and the thornburg hub.

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If a package shows up at a hub at 1230pm on a Friday and it's only 3 hours from it's destination, why don't they put it on another truck to move it closer, if the hub doesn't close till 7pm why does it just sit for 6 hours?

Pumpkinspicelatte 17 | Jan 10, 2019
Terry Newell | Jan 11, 2019

Parcels received must be scanned in before they can be placed in the proper package car for delivery. It all depends on the type of service used for shipment. It's not a perfect system. However, they do the best they can. Hang in there, your packages will arrive on time.

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Are employees off on Labor Day

Chryl McFadden | Jan 10, 2018
Jamie Stuart | Jan 11, 2018

They weren't this year

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I am still waiting for my 3rd check from ups and I keep getting told it's in the mail....i got my last check on my card but haven't got my last paper check....can you please tell me why??????

Ellayna Navasha | Aug 19, 2021
Jonathan Hillman | Aug 20, 2021

If you're talking pay check good luck. There payroll department is vast and deep and will take literally forever.

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How do I email account and shipping info to the New Stanton PA location?

Randy Lorentzen | Jun 20, 2021
UPS Customer Center (Owner) | Jun 21, 2021

Thank you for reaching us. Please reach us via Facebook Private Message, Twitter Via Direct Message with all your information, and we are going to be able to assist you with your inquiry.

Second time they couldn’t find my house. The issue was resolved the first time. Now it’s a problem again. Paid extra money for special shipping. I called customer service they had someone call, which could not hear me, so now my package is not here.

Michael Brawdy | May 21, 2021
tamar long | May 22, 2021

Someone must be on vacation

Why has my order 1Z811376YW58712455 been sitting at your station since March 3

Charlotte Ritchey | Jun 20, 2021
Bullish Snowman | Jun 21, 2021

Y’all really don’t understand how poorly your packages are handled inside these UPS warehouse hubs. They make you work so god damn fast you have no choice but to throw the packages far and long and if they bust or break, “Tape it” -manager

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