Walgreens

Marcos Sanchez

I'd sooner hit up my homies in El Monte. As an Eastvale local, I'm sure I'd still be waiting in this line at Walgreens as opposed to taking a drive to the Walgreens in El Monte and back. Shoutout to my boy named Gamecube living on Michael Hunt.

Kathleen Herrera

Curbside order is better and faster. I don't like shopping inside this Walgreens location because there is always 1 register open and at least 4 people ahead of me and it's slow. I went in today to drop off some film waited 15 long minutes so I left. I just see workers walking around. IDK if they are short on staff but I've been going to this location for close to 2 years and it's always slow slow and slower.

Eunice Pasos

If I could rate it zero, I would. I've been using Walgreens for photos for years, mainly because they have great coupons. That is until today! I placed an online order for custom sticker labels, it was a ship to store order. The Walgreens website charged me for the purchase and gave me a Feb. 8th estimated delivery date. Here we are Feb. 25th and all I received was an email with a tracking number and a notice saying it was delivered by USPS to their mailbox and for me NOT to head into the store until I received an email to pick-up my order, which is fair and common but I needed those labels for this weekend so I decided to head into the store despite the lack of email notification. I was received at the photo counter by the store manager and he found my order in their system and proceeded to look for it. Mind you, he spent a good amount of time searching for my package. You can tell that he was getting frustrated because he couldn't find them and then asks me if I ever received an email to pick-up my order, to which I respond, No. He looks in his system again and he says that they can only hold orders for two weeks and if they're not picked up they destroy them and throw them away, to which I respond, there is nothing on your site notifying me that this is a process you do and he looks on his computer again and all of a sudden, there is a note in my "file" saying that the order was not picked up within two weeks and that it was destroyed per protocol. Listen, I'm a patient person, but I'm not stupid. Just tell me you lost my order and refund me my money, right? So according to this made up policy, the items are destroyed and a refund is made. We'll, if that was the case, I was never refunded any money. So I leave the store and I'm angry at this point and I immediately look online for this policy, there isn't one but there is an 800 number for ship-to-store orders, I call and am connected with Shana who tells me no such policy exists and that customers prepay for a reason. She then proceeds to tell me that stores don't have access to refund orders that ship to store and that the manager was blatantly lying, she refunds my money, the refund won't clear for 3-5 business days but I'm grateful that she was so helpful and was able to get me my refund. I'm still upset that I won't have labels for my orders and for that reason, I will no longer be purchasing any items from their photo center. Not that my small orders are meaningful to them in anyway but I'm posting this to make others aware.

Shadia Maximus

The customer services in the photo refused to process sending money with Western Union because the account didn’t have my middle name. I have being sending money every month As a matter of fact I send money last week with same ID & account # with no issues. The application has full name, driver lisence and social security #. I requested to speak to a manager she claimed she was the manager. I took me more than 2 hours to find another Walgreens who process my transfer the money with no change or a problem. I hope you can do something about common sense , store manager & customer service .