Massage Envy

Category: Massage spa

Address: 12435 Limonite Ave STE 540, Eastvale, CA 91752, USA

Phone: +19513603689

Opening hours

Sunday: 9AM–9PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Lindsay Shahan

Aug 30, 2022

Going here on a regular basis has helped my stress levels and reduce my carpal tunnel symptoms. They are amazing message therapists, truly a therapy physically and mentally.

Juls Verdugo

Jul 24, 2022

Front desk staff was very good. The Peel facial I did felt a bit rushed but my skin did feel really good afterwards . I was told by another facility I should of received a complimentary mini kit to follow my procedure. Eastvale claimed each facility is different and they do not offer this. So I lost out. I will be going to another facility for my next peel.

Mark Clayton

Aug 14, 2021

Had a very hard time getting on the schedule at all. First appt got cancelled and rescheduled for future date. When I arrived for that appt they told me the person I was scheduled with called out, later they slipped and said they were actually on vacation a d they had know weeks ahead of time. They just forgot to tell me they cancelled my appt. They did make up for it by covering my next facial appt that we scheduled. Once I arrived for the facial 15 mins ahead of time like it says to. I waited for 15+ minutes and then I was handed an iPad to complete a survey. Then I wait some more and finally get taken to the room. By the time anything starts its already 20+mins into the 60 min appt. I don't get how they can sell "60 min" massages and facials but no one actually gets 60 mins of service. If they sold them as 45mins, then I would understand. I would recommend to find a local small business that offer these services and care about you instead of going to this chain that you are just another dollar.

Chris C

Oct 14, 2020

What a bunch of crooks. My wife has had a membership there for quite some time. With Covid they haven't even been open. She had accumulated quite a few massages on the books. We asked for them to freeze the account as she had more than she could possibly use. They said it would be 10.00 per month to keep her unused prepaid massages. Or she could cancel her membership and all of her accumulated hours would be lost. In other words Blackmail. They are Rude, Inflexible and unprofessional. I would recommend you never darken their doorway. They are a scam. They know they are a scam and they don't care.

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Questions & Answers

How long is a facial?

Massage Envy | Aug 31, 2021
Mark Clayton | Aug 31, 2021

You're lucky if you get 50 minutes hands-on. My last facial started at 20 past the hour and stopped 5 minutes before the hour.

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How much does it cost to get a facial?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 1, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Aug 31, 2021
Mark Clayton | Aug 31, 2021

Yes, but in the past there was an additional fee when getting facials. Not sure if that has changed.

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What does a facial include?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 1, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 1, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Aug 31, 2021
Massage Envy | Aug 31, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

When will message envy open again?

Barbara Gibbons | Aug 31, 2020
sonia polanco | Aug 31, 2020

Massage Envy is open since last Monday.

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