Domino's Pizza

Mark Russell

Crust was sorta black. Sauce on the crust? I asked for extra sauce but didn't get it. Pizza was subpar. I love pepperoni and bacon just not this time. I have a coupon for a free pizza but I don't want to use it if it's going to taste like dry overcooked pizza. Once again pepperoni and bacon is my favorite, not close this time

Mak Serr

I have never had an issue with this dominos, we live a block away and order all the time. I've lived by other dominos- this one is by far the best. The food, customer service, and convenience does it for me- the night shift is amazing

A Hymes

On June 15, 2021 I called to place an order. Who knew a call center would answer? Any way I had to be transferred back to the store........they never answered. I mean, I sat on hold and listened to the manager specials for 10 minutes before I drove to the store. Arrived at the store, my call still on hold for now 23 minutes unanswered, I walk in to see 2 guys sitting on the counter and 2 others working. I ask if they answer the phone and they inform me "no we rely on the call center, if we answer you can't hear us, or we can't hear you." Maybe if the music that was blasting was turned down you would hear customers 🤔after all, aren't phone calls part of the job? Anyway, there is enough rules to get a pizza at this place to never order again, no you can't use the drive up window to place an order, and apparently you can't call to place an order. What a joke Now as for my pizza, can you teach your people how to dock (toss)? It's not hard to create a pizza without bubbles that are bigger than golf balls. Don't order hear it's not worth it

R

Update on Domino's horrible services. This time 6-15-2021 I called got the call center and was transferred to the store. The store picked up the phone and put it on hold and never answered. I arrived at this location was informed they don't answer the phone cause they can't hear it. If they turned the music down you could hear your customer. This location is horrible, a corporate inspector needs to come check our these business practices for 1 thing. The next thing is how many rules do you have to order a pizza? You can't place an order at a drive up, you can't call because they don't answer. Only option is to go inside, place your order and be asked 5 times "what was that" by the guys sitting on the counter when you walk in while you're on hold with the restaurant cause they won't turn their music down. These employees need to realize they are in the restaurant for customers and not for a social gathering with their friends listening to music. This is a joke of a store. Really need to get it together. Domino's in Springfield was much better when the Canadians had ownership. Original post from May 2021.was horrible,, hand tossed filled with bubbles, gross. Mask wearing by team members only when approaching a customer. They will get your order right at least 45% of the time. I posted my experience online with a picture of my horrible pizza in a tweet. Received a response from Domino's corporate for a DM conversation. Local store on S 5th is to be reaching out to me, hmmmmm wonder if that is really going to happen? Not in a timely I know after a week.