Poor customer service with two disrespectful employees and a customer. Balance is essential yet very not cool treatment. Reported to a manager who was helpful.
A few employees helped a lot better and grateful for them not being bullies like the few individuals.
Heads up here.
Maria Yulisa Soto
Jul 25, 2022
Marcella has the worst attitude I’ve ever experienced at the dmv. She was rude and was yelling at the driver taking his test. If she’s going to be rude and yell maybe she shouldn’t be working there at all.
Ahh Sneeze
Jun 23, 2022
Came up to wine country and was hoping to do a quick errand run while here. Was thinking that this DMV would be better than the more populated SF one. NOPE. Took 2 hours to finish everything. This was worst than the SF DMV. Visiting here was the absolute worst decision I could have made. There letter waiting system seemed to have been designed by a child who just learned how to count. For all the immigrants they serve, they're terrible at understanding their own required documents. Spent 45 minutes at the window because the employees didn't know their own required documents. I had to point out which item on their own list it was. Visiting here destroy my entire day's plan.
RUDYAKAHALIBU77
Jan 31, 2022
We drove from San Francisco to Santa Rosa for my Daughter's behind the wheel test. Yes it was far just 1hr 30min got there early to fine the office and just in case things don't go our way.
Our appt was at 2pm 3 hrs to go so we ate lunch at the Santa Rosa Mall in Macy's 2miles away, dated Mall .
After we ate I let my Daughter drive back to the DMV which we visited before we ate so we knew where to go. She drove for 1hr to familiarize herself with the area. Comparing to SF , Santa Rosa streets in that area are very narrow and having an appt after 12noon TRAFFIC is starting to build up making it hard to drive. If your taking the test slow down on the turns so you don't miss the lanes you need to be on , wide turns are a no no.
My advice for those people who aren't familiar with the area come early , find this DMV office , know where to park , and bring all your paperwork. This DMV office ( 1350 Bennett Valley Rd, Santa Rosa, CA 95404 ),
is a temporary location while the original office is being remodeled.
My photos show the area marked with a yellow arrow where to enter your car for the test . The test area is gated by a 12ft automatically senor gate as you roll up to it. F.Y.I. only enter the gate if your test is scheduled next less than 30mins .
Keep in mind people taking the behind-the-wheel test will be exiting from this gate as well, so enter with caution and stay closest to the (( right side )) of the gate entrance.
If the parking is full there is additional parking across the street from the DMV office . They have many porta potty outside of the office and a wash station.
The driving test takes 15 to 20 minutes depending on the instructor. If you're nervous about driving and planning to take a behind-the-wheel test I suggest you schedule for an appointment early morning and middle of the week when it's nice and quiet.
My daughter did past the test 😁👍, good luck to you all.
I am going to renew my driver's license and applying for real a ID. I will be bringing a valid Passport for identification. Do I still need to bring my Social Security card?
JoAnn Ferrera | Jul 29, 2022
Sal Mendoza | Jul 29, 2022
Providing proof of Social Security is no longer required. You do still have to provide the number on the application. Along with the passport, you'll need 2 proofs of residency, such as: bank statement, utility bills, rental /lease agreement or registration / insurance with your name and address on it.
I need to change my address do I have to come in?
Guadalupe Huizar | Jul 29, 2022
Justin light | Jul 29, 2022
No you can do that change online
find out if im enrolling in right dui class 12 hour wet reckless
Thomas Pecknold | Jun 29, 2022
Houdinimom kalt | Jun 29, 2022
Don't know dude. Why are you asking me? I don't even understand your question.
I have a driving test tomorrow - Do I need to check in at the counter ? Or I just drive the card to the waiting area ?
Luu Nguyen | Jun 29, 2022
Matt Smith | Jun 29, 2022
Yes, I believe check in is required for all DMV services.
What do I need to add a name to the car title?
Marcie Dahlen | Jun 29, 2022
Houdinimom kalt | Jun 29, 2022
I believe that you take it down to DMV and sigh in front of an associate, with proper ID, of course.
Can I take a reading test for vehicle by online ?
Thankyou
Thomas Nguyen | May 30, 2022
Andy Olsten | Jun 29, 2022
I think so, but I am not sure.
MY LICENSE WAS STOLEN, WHAT DO i DO NOW?
Cheryl White | May 30, 2022
Jonathan Evans | May 30, 2022
Go get a new one.
How do I find out the status of my driver's license
Scott Bronson | Mar 31, 2022
Natalie Brundred | Mar 31, 2022
Probably the best way is to look online. If that doesn't give you what you need, then call them. The number is on the website. When I've called, I've found the people very helpful.
My daughter is using my car in Ohio where she attends medical school. I want to renew my vehicle registration but it requires smog check. Can she get smog check in Ohio and send it in to California DMV ? Will DMV honor that and send me my 2022 tag?
Mitch Stogner | Dec 31, 2021
Catherine Malphurs | Dec 31, 2021
I think you should contact the DMV ; I know nothing about Ohio! Sorry.
Today I made an appt and came to the Santa Rosa DMV. Replaced my license which was lost. I promptly lost my temporary license! Is there any way of replacing this temp license without going thru the whole process and paying another $30?
Sue Grant | Dec 1, 2021
joel byrne | Dec 1, 2021
It's a temporary license so if something happens and they run your info it should come up and they will tell you that you need to get another one
is there a dropbox here? i just need to turn in an old title
Alexzandra Perry | Nov 1, 2021
Sal Mendoza | Nov 1, 2021
Yes, but the dropbox is only available during business hours.
Do you need an appointment for a learners permit written test
Greg Fleming | Aug 28, 2021
The_SeaCat | Aug 28, 2021
No but thw wait might be super long. It's easier and best to make an appointment
IS THE DMV ISSUING DRIVING LICENSES?
Mario Torres | Aug 28, 2021
Nayi Rmz | Aug 28, 2021
Yes, you can go without an appointment for the procedure from 8:00 am to 5:00 pm although I recommend that you arrive before three if you want to do the written test at once. You need a photo ID and proof of address.
Yes, just make sure you show up with all the proper paperwork
Is it possible to obtain a copy of an old id card I am a fire victim and have to prove that I lived at a disaster address and my old id card had it as my addressed
Samuel Marsi | Aug 28, 2021
Jay Emm | Aug 28, 2021
I think if your card was still valid you can get a replacement card with your old address. Of course, you have to pay for itvvv
how do I make an appointment for a learners permit
Depends on what you mean by incorrectly printed. If you updated an existing id to a real id unless it was also time for your renewal it should have the same date as your original id for expiration, if you mean an actual typo then you need to bring it into a dmv office
Are driving tests being given in Santa Rosa? If not any idea when they will?
Worf c | Aug 28, 2020
vidal ortiz | Aug 28, 2020
Not yet, they don't know when.
I’m a driving instructor and I’m curious if Santa Rosa is giving driving tests again? If not do be have a timeline on when?
Worf c | Aug 28, 2020
Scott Neuman | Aug 28, 2020
Not yet. Still closed for behind the wheel tests.
Does anyone know if it is open??
Tuco Lopez | Aug 28, 2020
Dale King | Aug 28, 2020
Yes! It's open.
We have an appointment next week, but it is for a behind the wheel test for my daughter to get her driver's license. The office she is scheduled at is showing as open, but I'm not clear about his type of appointment. Is it still available???
Ame Van dyke | Aug 28, 2020
James Taylor | Aug 28, 2020
You will need to contact DMV.
I need to renew my driver's license before September 3, 2020. Because I am 73, I am required to take the written test before renewing. The DMV is not scheduling new appointments at this time. How should I proceed?
Naneene Van Gelder | Aug 28, 2020
Judy Drummond | Aug 28, 2020
You can go to the Santa Rosa DMV office and get your driver's license renewed without an appointment. I went yesterday and was in and out in a 1/2 hour.
I had cataract surgery since my last license renewal. One eye is now long distance and the other is close up vision. Do I need to bring verification to DMV of this change?
Merry Edwards | Aug 28, 2020
Aleksey Reyes jr | Aug 28, 2020
Yes Because you will be doing the eye test agin
I heard recently that you guys are under renovations I was wondering if the appointment I made I can still keep and go to you guys or should I reschedule to a different DMV
Brittany Yates | Aug 28, 2020
Dave Smilie | Aug 28, 2020
This is a public forum. You should call the DMV office.
How long do you have to waitm to retake the written test if you fail,ir
Ron Galletta | Aug 29, 2019
Sal Mendoza | Aug 29, 2019
If you're under 18, you have to wait until the 8th day retake. If you're 18 or over you can retake it immediately. You get 3 attempts per application, before you have to start the process from scratch again(repay, present docs etc..).
Do I get a placard because mine expired in June of 19. I thought they came every year. I have extreme asthma and it is difficult to walk.
karen grandall | Aug 29, 2019
Dave Smilie | Aug 29, 2019
Permanent placards are valid for 2 years and expire on June 30 of the odd numbered year. DMV will automatically mail your new placard and ID card to the address on file.
(Due to medical testing, I am nowscheduled to take my re-test examination and the 'Behind the Wheel' test in Santa Rosa. I want to change the testing location from Santa Rosa to Napa, Ca. Please advise how I can do this.
Valerie Brophy | Aug 29, 2019
Handyman Ben Ben Turnbow | Aug 29, 2019
Call DMV
Can I make an appointment for re doing my behind the wheel test?
Bee Marama | Aug 29, 2019
Dave Smilie | Aug 29, 2019
Yes
Does the instructor speak Spanish or Portuguese?
Erivanio Carvalho | Aug 29, 2019
Sal Mendoza | Aug 29, 2019
There are a couple of drive test examiners that speak both Spanish and Portuguese.
How can i check the amount i need to pay for registration
Antony Rivera | Aug 29, 2019
harold strahn | Aug 29, 2019
The DMV website has a registration fee calculator you can enter your vehicles information or for a vehicle you are considering purchasing and it will tell you current registration plus any sales tax or delinquent registration owed as well as due dates
My reg is up next week on an '02 Explorer. Got notice I need renew with smog by 5/8 via old address in Windsor. I am now in Healdsburg renting a room and only have mail and rent receipt to prove it meaning I dont need smog. What do I need to do
John M | Aug 29, 2019
Dave Smilie | Aug 29, 2019
Go to DMV and straighten it out.
Viy do my practical driving test, do you speak Spanish?
angel chavez chavez | Aug 29, 2019
Handyman Ben Ben Turnbow | Aug 29, 2019
I'm sure there's someone in the motor vehicle department who speaks Spanish. Call them and make sure they are available when you arrive.
I'm going to take the practical driving test, do you speak Spanish?
angel chavez chavez | Aug 29, 2019
Dave Smilie | Aug 29, 2019
And
I am Joana Marie Brady Quinn: my license will expire on my birthdate this year: May 24 .. I need to take the written test but there are no appts for this before July , what should I do
Velvet Dog Spa | Aug 29, 2019
Handyman Ben Ben Turnbow | Aug 29, 2019
When you called DMV to make your appointment did you ask them? If there is nothing available in Santa Rosa they might be able to make one in Petaluma
how do i make an appointment? I moved from indiana and need to obtain a california driving license
Prathiba Burli | Aug 29, 2019
kendo2002 | Aug 29, 2019
Www.dmv.ca.gov
Are the office open Saturday to do the new driver licenses???
Priscilla Picky | Aug 29, 2019
Ronald Williams | Aug 29, 2019
Yes, 8AM - 5PM. Best if you come after 1PM.
Are offices opened 10/8/2018 ?
jan silveria | Aug 29, 2019
Dave Smilie | Aug 29, 2019
It's not a state holiday so I would imagine so.
Do I have to start over expired 3 years ago?
Matthew Murphy | Aug 29, 2019
Harvey Mcpeters | Aug 29, 2019
Yes after 2years your medical exspires you have to start over
first available appointment is 3 weeks after my license expires. is that OK
James Lindgren | Aug 29, 2019
kendo2002 | Aug 29, 2019
Try other locations like petaluma, corte madera, ukiah, napa. Driving on an expired license is not a wise decision
I have made the appointment for a knowledge test /driving test in Santa Rosa, California DMV. Here are my questions for the Santa Rosa office:
1. is test available in Chinese?
2. Is the test on computer or on paper?
Thank you!
Sophia Chen | Aug 29, 2018
I Mac | Aug 29, 2018
Yes, test is available in chinese
I'm renewing my drivers license, is it the same as the real ID drivers license?
A Google User | Aug 29, 2018
I Mac | Aug 29, 2018
Real ID is a driver license that a person can receive with 1. birth certificate or valid passport and 2. A social security document and 3. A proof of California address (A cell phone bill for example). Each document required in hardcopy and all original paperwork. No photocopies please.
How do I replace lost Driver's license?
Conrad Larkin | Aug 29, 2018
I Mac | Aug 29, 2018
Go to any California dmv field office. Wait in line (go early in the day if possible). Complete an application to replace the lost card. Get a number and wait to get called. Pay $28 in cash, check or debit card (non commercial DL) at the technicians counter.
How much for s new dl
Rondal Starks | Aug 29, 2018
I Mac | Aug 29, 2018
35 dollars for a new (first time) driver license or renewal. 30 to replace a lost driver license.
I have had a test in DMV Santa rosa in summer of 2014 and I passed but I never got my license can I still get it or do I have to retake the test?
Noha Alhelabi | Aug 29, 2018
I Mac | Aug 29, 2018
Drivers license applications last for one year. The application from the summer of 2014 expired in 2015. The DMV requires a new application.
Why is it that the Santa rosa ca dmv such an irresponsible business? How can you have such rude and problematic employees? We don't want to deal with the place any more than you do. Worst place ever!
Kadin Lyndsey | Aug 29, 2018
lysergic squid | Aug 29, 2018
the problem with the DMV is that we people shouldn't have to deal with them. The DMV is pulling a fraud on every person in the world. You only need a license and to register vehicles ect. IF YOU ARE USING THEM FOR COMMERCE.
Live feed is bs ..says a little busy and when you show up the line out the door is to the street .. Nothing little about that
L Mad | Aug 29, 2018
Aircooled Junkie | Aug 29, 2018
Cry baby
recently my vehicle was struck from the rear which caused some damage to the vehicle however no injure occurred from the incident. what are the reporting requirement for this situation
Willie Davis | Aug 29, 2018
Pxoxy S | Aug 29, 2018
You mean a heat and run
when paying registration for 2 years are the late fees dismissed if vehicle is registered to a veteran
Cindie Mavor | Aug 29, 2018
Byron Butler | Aug 29, 2018
No
Lost drivers license to get new one or state I
d. do I need a appointment?
Joel Billman | Aug 29, 2018
Chu Qua | Aug 29, 2018
No
Do I have to bring my Pink Slip in now that my car is paid off or were you automatically notified???
Beth Linley | Aug 29, 2018
Byron Butler | Aug 29, 2018
Bring the pink slip in to b sure so u won't have any problems !
To get a i.d for the first time is having a passport required? (I have everything else)
urbankillah10 | Aug 29, 2018
Tonya Taylor | Aug 29, 2018
A REAL ID is a new federal compliant card that everybody in the country has to have you will need a passport or birth certificate a social security card or W-2 form and a piece of mail with your name and the current address on it without that you're just going to be getting an ID it will say Federal limits apply and what's the federal limits apply it essentially bunches you up with a group called ab60 and those are the classes that are classified for illegal aliens so everybody that's here illegally that has an ID or driver's license has an idea driver's license that says Federal limits apply in the top right corner. Was out you bringing in documents and getting a real ID starting right now you won't be able to go into a bank account at some Bank you won't be able to rent a car you won't be able to go near Military Base you're not allowed to own a weapon you're not allowed to go near gun range alone was a laundry list of federal facilities that we don't know yet that you can't get into
Hello.Can I get my record print out on line or do I have to go to DMV in person to get it.
Tom Moges | Aug 29, 2018
Dave Smilie | Aug 29, 2018
In person only.
Can I walk in the DMV and take a written drivers test or is it just by appointment?
Ronnie James | Aug 29, 2018
William Negron, Jr. | Aug 29, 2018
Appointments are encouraged. The waits are usually brutal.
How do I make an appointment for vehicle inspection?
Samantha Velasco | Aug 29, 2018
Armando Aceves | Aug 29, 2018
As there is a date
Can you pay registration online?
Amanda Buchignani | Aug 29, 2018
Dave Smilie | Aug 29, 2018
Yes. Create an account and add your vehicles.
how do I cancel an appointment for a renewal of my driver's license, for Sat. Feb 10. 11 a.m. at Santa Rosa?
There are two people on title how can I take out one person name on the title
Vinh Huynh | Aug 29, 2018
Solo Jesus Te Ama | Aug 29, 2018
You need to go to dmv / AAA and get a new vehicle title and pay the fees
My drivers licence is due to expire in november, and I am new to the North bay. Is a walk in visit required?
brent burton | Aug 29, 2018
William Negron, Jr. | Aug 29, 2018
I would make an appointment and check the website for all the documents that you need to bring.
is dmv santa rosa opening today?
Angella K. | Aug 29, 2018
Solo Jesus Te Ama | Aug 29, 2018
No , today is closed
Do they accept walk ins ? I’m trynna to apply to get my first ever California I.D card
Sadie Torres | Aug 29, 2018
Kasandra Gabriela Renteria Llamas (Kassy) | Aug 29, 2018
You can walk in for that. But the lines get pretty long. Its better if you just make an appointment and skip thru all of them
How can I cancel a Behind the Wheel Driving Test?
Mayra Castillo | Aug 29, 2018
Kasandra Gabriela Renteria Llamas (Kassy) | Aug 29, 2018
Online.
My question is a few months ago that my agent xe Aseguranza hizonel owner change the now my car bueno.el pink slip never came to me I said that will be in elndmv until I go for the I have to make appointment?
Lupita Aguirre | Aug 29, 2018
Kasandra Gabriela Renteria Llamas (Kassy) | Aug 29, 2018
No. If you want you can go to the dmv office without an appointment