Pep Boys

AREA 41 TV

I've got a lease and I needed to get new tires and oil service before returning my vehicle. I've known Rick the GM for a very long time and have followed him wherever he lands. Ali, his manager took good care of me yesterday. I'm very happy with the tires and the vehicle engine runs a little quieter now that it's been serviced. It's a convenient location. I even caught a movie during the service; same shopping center. I will definitely be back with the new lease!

Lars Lindroth

Another excellent experience at Pep Boys. Glad to see Dana as a manager. Been coming here for quite a few years now and every time Dana and the crew do a great job. That Dana truly knows cars and every time shows a helpful and happy attitude is priceless. Look forward to use your services again.

Nicoyya

One star for Uneeded services performed. I brought my BMW into the shop for new spark plugs, however when they assesed the vehicle they "recommended" two more services: Alignment and Brake Fluid exchange about 800 dollars. However. After reviewing my records, my vehicle DID NOT need those services. It had already been performed by BMW 9 months ago! Tacking on extra services to charge it's terrible customer service!

Paul Wirth

Every time I go to Pep Boys in Aliso Viejo I know I will be treated with respect from a team of highly skilled technicians and service agents. This time, I was helped by Dana who is incredibly knowledgeable and courteous. Edik was the technician and he was so kind to come and talk with me more than once to let know the status and to explain the issues with my carbon clear and layman terms. Because of the long standing, quality service from this Pep Boys not only do we seek out other Pep Boys when traveling we tell all our friends.