Banfield Pet Hospital

Mary Bowen

We have 3 cats. Youngest 1 just turned 5 months monday We have 2 year old,The oldest is 4 yrs old. Our oldest cat was 17 almost 18 yrs old when he passed. And Banfield was great with helping us make the right decision. All of our animals have gone there and we will continue to take them. The staff is amazing,caring.Have never had any problems with them. Our vet is so great with the cats.

Robert Brown

PetSmart and Banfield pet hospital very very well ran they really do care for pets of all kinds

Patrick Ohearn Ph.D.

I had to bring my dog in for a special examination and certification from the USDA so that they would reassure Spain that my dog was healthy to enter their country as we have moved to Portugal. It was a little bit of a mixup getting the initial appointment, and had to be rescheduled, but once in, everything very efficiently same day without a hitch. Time is of the ultimate importance because you have to do it just within 10 days of leaving the country and it takes about five days to complete the process between the vet and the USDA and we had actually missed an appointment which caused us to have to postpone the trip but this was not due to Banfield pet hospital‘s fault it was a different veterinarian. Who will remain nameless.

Fate Winczuk

IF I COULD GIVE THEM 1/2 star, they wouldn't even rate that. I am not the type of person that usually writes reviews because I figure people have bad days some times so it's not a big deal. But I have absolutely had it with this location banfield. Originally we stopped coming here for the crappy service and because we moved to mission viejo and were using the Laguna Miguel location. But we just moved back to Aliso viejo and the commute is faster to this location. I made sure I make an appointment to get my puppies shots updated prior to them expiring, since I have the wellness plan , its easy to keep track of the shots and when they are due.SO YOU WOULD THINK! About 2 or 3 weeks ago I was notified that my puppies shot was expiring in June. I said no problem let's make the appointment right away. We actually made the appointment for the next day at 12 o'clock. Unfortunately an emergency came up and I had to cancel that appointment, BUT WHEN I CALLED TO CANCEL, I asked the employee (Jessica) let's make the appointment right away. I said I want to make sure we make the appointment prior to the shot expiring so I don't run in to issues. She said no problem. I asked for June 7 and if her shot would be expired by than. She said no problem and no ure good. So the 7th it was. As I mentioned I am moving ! So for the last 3 days my puppies have been coming to day camp , so I can move and unpack. I drop them off today June 1 and am told that my puppies shot expired A COUPLE OF DAYS AGO! R u kidding me! I WOULD NOT RECOMMEND THIS LOCATION TO ANYONE!!!! I don't care about the commute I will drive to Laguna Niguel banfield location. DONT EVEN THINK ABOUT USING THIS LOCATION!!