GameStop

Gelo

I love going to this Game Stop. The employees here are helpful and cool, most of the gamestops I go to the staff is great. But this is definitely my favorite Gamestop. I enjoy interacting with the staff here, especially the manager Grieer, that might be the wrong spelling but hes the only Grieer I ever met, this dude is very cool. I had an issue with my rewards points and he helped solve the problem instead of telling me to go home and figure it out by calling the tech support. Because I actually called the tech support and they were unable to help me or did not want to, Grier called them and all of a sudden they were able to 🤣 . He didn't have to do all that, but he did and I appreciate it. I go to this gamestop whenever I have free time and Grieer greets me all the time whenever he is working. I mean all the customers are greeted by the employees but Grieer greets me by name so that's dope, shows he cares to remember my name haha. Its funny , Grieer always talks to another customer and introduce me like we're buddies outside the store, shii i dont mind, the dude is an awesome human being. Another guy I enjoy asking for opinions or their own personal experience or their wisdom about the game is a guy named Ben or Benjamin, the guy talks soo much. But it's highly appreciated, great customer service like he looks like he's just happy to help and there's nothing I appreciate more than employees who answer any question I have and are genuinely happy to help. There are 4 other staff members I talked with and they too helped me out with ps4 games switch games and pokemon cards and this one lady who informed me about some Funko Pops and Pokemon cards, she was really nice and cool, unfortunately I forgot her name and I forgot the other 3 employees but they were awesome too. This location is my favorite for a reason. Go slide through and check out what they have and don't be shy, ask the employees for help or ask them questions about their personal gaming experiences. They're easy to talk to.

Andres Lopez

I had a bad experience at Gamestop. I bought a controller for my Xbox and returned it because it didn't work. They said they were going to return my money to my account within 7 business days. It's been three months and that money has not been returned to my account. I went back to the store. The sales person was rude to me and told me that I needed to call customer service. I went home and called customer service and they told me they could not find my transaction number. I returned to the store and same thing they told me they could not help me and needed to call customer service. I know that a controller is not that expensive but you have to value every customer. When you are a big chain corporation these small incidents are disappointing. I'm not going to a small and pop shop. Therefore, It's expected that they treat these claims with urgency. I would recommend you take your business elsewhere or hope that your purchase works so you won't have to deal with their lack of response on refunds.

J.C.

EXCELLENT LOCATION. THE WHOLE STAFF HERE IS AWESOME! THEY'RE CALM, CARING, UNDERSTANDING, & EXTREMELY HELPFUL. I OFTEN FIND SOMETHING I LIKE, OR FALL IN LUV W/ HERE. AS A TOY COLLECTOR, I DON'T COME HERE FOR THE GAMES, CONSOLES, OR THEIR ACCESSORIES. I SHOP THEIR WIDE VARIETY OF POPS, FIGURINES, TEES, ETC. I'M NOT A GAMER, BUT I GET A KICK HEARING HOW EXCITED CUSTOMERS GET WHEN THEIR PRE-ORDERS ARRIVE, OR NEW GAMES ARE AVAIL.😆 I HIGHLY RECOMMEND THIS LOCATION. HAVE FUN KIDS OF ALL AGES!😄

/ H

I love this GameStop, I go in here all the time . I bought my PS4 pro here , The people who work here are really chill and knowledgeable, Good job this store , keep it up ! (Always has the games I am looking for too , nice stocked always)