La Mesa RV Sales West Sacramento

Jeffrey Cortes

Bought our Thor Tranquility from La Mesa last March and our salesman was Brendon McClain. He was nice and courteous as most salesman are. Bought our Van used with 4,200 miles on it. After our very first trip we found out there’s a lot of defects. The cassette, alternator and the microwave were all not working properly. That’s why they’ll try to convince you to buy the extended warranty coz they’ll know they’re selling them with defects and make more money for service. Take my advice go somewhere else or you’ll get rip off like us. Oh if I can score them zero I will for sales and service department.

Melinda Bartlett

I cannot say enough positive things about my experience purchasing a new 2023 Class B from La Mesa in West Sacramento. I live in WA and have been searching the surrounding states for a specific model with a competitive price. I found EXACTLY what I was looking for at a price that came in significantly less and started working with them to purchase it. What I immediately noticed is their outstanding customer service and prompt replies, but wait - it gets better. I flew into SAC from SEA and John M. picked me up from the airport and dropped me off at my hotel. He picked me up again the next morning and drove me to the showroom for orientation. THAT SHOWROOM!!! Gavino took over from there and walked me through the van in excellent detail - this guy knows his stuff. We realized the table top was missing, but he grabbed one for me and then took the van to prep it for me to hit the road that day - filled all tanks including LP. Nick was the most thorough, easy going finance guy to work with and made sure everything was right for me. I'm not new to the RV world, but I'm new to this level of professionalism, courtesy, and delivery. I've purchased RVs before with my husband and this was the FIRST time a salesperson would look at me or talk to me as a woman. They showed me the utmost respect and did not talk down to me, instead they made sure I was fully comfortable with each step of the process and knew I could walk away at anytime if it wasn't right for me. However, the van I purchased was made for me. Sincerely - thank you all for knocking this experience out of the park. I'm tempted to adopt John M. as a new family member - thank you for everything! #theyseemerolling

Shawna Shawna

We just bought a new Winnebago Travato. Susan M. Is a fantastic saleswoman. She is knowledgeable and was patient with our many questions. 😀 She is a no pressure salesperson and the no haggle pricing made it easy.

John Thomas

We bought a class A RV from La Mesa last month. Everything went OK until the "orientation". The young woman who walked us through how everything worked seemed to be in a real hurry and to have other things on her mind. Although she tried hard to be polite, she skipped over things like the dash audio system, which we found out later did not work because it was incorrectly wired. When we noticed that the toilet was leaking she said it was just water from the cleaners that morning. We double checked and the tech had to come and fix it. Also, there was very little discussion of how the electrical system worked. We were just told not to touch the inverter control panel and were never shown where the main circuit breakers were. The levelers were not leveling and we had to request several times that it be fixed before we would buy it. It would have been nice to know if La Mesa had checked any of the key systems and fluids before they sold the previously owned vehicle. Did they check the brakes, tires, chassis, oil, power steering fluid, etc.? Not a word on that. In addition, when we got home with the pile of paperwork, I discovered that there were no signatures on our very expensive services agreements. I have called several times requesting to speak to someone in the finance department and the phone just rings with no chance to leave a message. We knew when we left that no one at La Mesa would ever care to hear from us again or follow up to see if everything was OK, so here it is folks. Make sure you take your time and ask a lot of questions because no one will respond to you once you walk out the door with the keys.