Ashley

Category: Furniture store in West Covina, California

Address: 2753 E Eastland Center Dr, West Covina, CA 91791, USA

Phone: +16269381480

Opening hours

Sunday: 10AM–9PM

Monday: 10AM–9PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

ALFA

Aug 12, 2022

CAN NOT Wait to WASTE your hard earned MONEY???NO PROBLEM, WELCOME TO THE ASHLEY HOME FURNITURE STORE!!! You will be experiencing Amazing Lie techniques!!! WORST customer service experience ever!!! WORST delivery experience and WORST FURNITURE QUALITY EVER !!! Scamed about $7000 !!! Don’t believe it ??? Trust me I swear to Dear GOD you will know it after they charged you !!! Come on just look at the other HELPFUL REVIEWS!!!!!!!!!!!! PLEASE!!!!!!!!!!!! SAVE LIVES !!! SAVE TIMES by simply avoiding ANY ASHLEY FURNITURES !!!

SELENE SCOTT

May 29, 2022

I had a really nice experience shopping for my reclining sofa at Ashley. Dave help me right away with what I was looking for. Even though I ended up buying the one I had not in mind. Charles was also very kind and showed me some reclining base for my bed and took his time explaining all the benefits of having one. They were very attentive and patient as I still went around trying different furniture to find what I was looking for. Dave even got me some gummy bears! That was an extra treat. All the staff was very nice and I was greeted by everyone. A great experience. Will definitely go back to get a lamp or rug for my new sofa.

Carlos Alvarez

May 8, 2022

Angelina helped us out, and she was amazing. We purchased the tempur-pedic bed. She answered all of our questions, and stayed after closing to finalize our purchase. She made the next day delivery happen as she said she would. Great experience! And what a beautiful bed.

Stacy

May 3, 2022

First time home owner and I needed to furnish my home with many different items. The store had a wide variety to consider all my needs. If you're ever at this location, look for Daniel S. He helped me out on my first visit to show me all my options. Then on my second visit he remembered everything we talked about and I was able to choose all my pieces. He was knowledgeable and very attentive. Delivery was also great. They came on time, set up everything, and were fast. Thank you for the wonderful service.

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Questions & Answers

Do you have dounle dexk beds

JB Martinez | Aug 29, 2021
Marla Freed | Aug 29, 2021

No

I want to buy the wall art in one of you miramyn cabinet photo ads. How do i purchase it if its not an item on ur website?

Marla Leslie | Aug 30, 2019
John Vance | Aug 30, 2019

Sometimes the art in the picture is out of date and no longer for sale due to the age of the picture. Call our store and ask for John and I will be happy to try and locate it for you.

Why does it take so long get the rest of our order does it take 4 months to make a carpet ? We are very unhappy with the service !!!

Bill Copley | Aug 30, 2018
KI Hohn | Aug 30, 2018

I recommend any item not delivered within 2 weeks, you should contact them for status. If they are vague, cancel that item and continue your search after they refund you.

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What are the Covid safety practices like here?

Anonymous | Aug 29, 2022
Marco Hernandez | Aug 29, 2021

Very good, like every other place they take care of their clients

Why Ashley Furniture did not deliver items on the scheduled day..? We waited at home whole day. It has been more then 3 weeks. What a terrible company they are! People do not buy anything in this terrible company. They are bunch of liars.

Brian Oh | Aug 29, 2020
Jannette Mendoza | Aug 29, 2020

Sorry to hear about your experience with Ashley furniture but I had the best experience at the store. And as far as for delivery I had no problems there. You as the customer pick your day but you need to remember that your not the only customer their delivering to. Plus you have to think about traffic. Have a great day. Thanks again Charlie and Jennifer

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can i buy parts for power recliner chars.

sam milazzo | Aug 30, 2019
Jasmine Angel | Aug 30, 2019

Check on their website for info regarding parts

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Why did the insurance did not cover any damages on my furniture I purchased through Ashley furniture 4 years ago??? What's the point buying this stupid insurance that does not cover nothing??

Dorijoce | Aug 30, 2019
saimi alvarez | Aug 30, 2019

It covers accidentally occurrence such as brakes, stains, rips and tears, etc..., however, it doesn't cover wear and tear.

How do I track a delivery for today

Ida Rivera | Aug 30, 2018
Howard JR Nelson | Aug 30, 2018

Good question. Try calling the store, then call customer service.

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