FedEx Ship Center

Kyle Guyon

Fedex fills your life with wonderful little surprises, like when they drop your packages off at random addresses throughout your neighborhood. It's great. Fedex provides you with the wonderful oppurtunity to get to know your neighbors better, as it becomes your responsibility to knock on doors and track down packages. You may even talk to someone you've never met, that's a priceless service that FedEx provides without an additional charge. Because how much is your time worth anyways? Through the eyes' of Fedex, your time is worthless, I mean, priceless.

Lisa Burnett-Hulsman

Package scheduled to arrive at 1030am (express delivery) its now 400pm and no delivery. Customer service reps are rude and condescending. I will not purchase on line items that use fed ex as shippers.

Jonathan Iddings

The guy who helped me did great. But make sure to have a detailed list of the items your shipping and their exact value. I shipped internationally and had difficulty with customs due to the lack of a detailed invoice.

David Johnson

FedEx, please do yourself a favor and demote La’Quanza. As an Ops Mgr, the level of service should be held to a much higher standard. She delivered the low level of service that cripples a brands customer relationship management. Here’s my experience: 1) FedEx fails to deliver package in Tracy, CA due to dog being in front of the house. Understandable, mailman lives matter. 2) Package is then sent to Stockton, a city people of affluent backgrounds prefer to avoid. The real estate is run down, the economy is pitiful. Lack luster economies result in lack luster business owners. Lack luster business owners, equate to low payroll. Low payroll results in low level talent, or in this case Laquanza. After refusing to provide my spouse with my package despite being presented with corroborating evidence requested by tele support ie CA ID + tracking #, she refused to take accountability for the misinformation disclosed by their phone representative. Laquanza states their policy does not allow for 3rd party pick-up, without 1st party present. Please read that again; Laquanza literally stated this to us verbatim. In which case I prompted her to provide the policy and as expected, Laquanza was unable to support her stance. Mind you, the discussion was cordial but Laquanza was unreasonable. Laquanza is the epitome of people “mad at life” and take it out on the rest of the world. Hence, the employee reviews highlighted below. We have to do better as professionals — the bar for front desk administrators is not rocket science. Please have Laquanza’s supervisor reach out to me. Constructive feedback is necessary for progress