Ferguson

Category: Warehouse in Stockton, California

Address: 530 Port of Stockton Expy, Stockton, CA 95203, USA

Phone: +12099438360

Opening hours

Sunday: Closed

Monday: 7AM–3:30PM

Tuesday: 7AM–3:30PM

Wednesday: 7AM–3:30PM

Thursday: 7AM–3:30PM

Friday: 7AM–3:30PM

Saturday: Closed

Reviews

TAS h

Feb 1, 2022

when you have delivery make sure you bill of landing in hand.

Mike Patrick

Jan 28, 2022

Counter guys are helpful, but when you call in an order, every other order has an error or isn't ready. It's cost me hundreds in time lost, rescheduling customers for the day, etc. Etc. Etc. Pro Pickup is a joke, since they closed Cal Steam I've only had 3 or 4 orders that have been ready when I came to pick them up, the rest I've had to wait for them to be pulled, and I usually call them in 48 hrs. ahead! Then, there's the errors.... Double check your order for both item and count. Find one salesman you can count on and hope he's available when you call..... Ok, so... About a year after posting this review, the level of service and reliability has greatly increased... I don't see a way to change the star rating, but if I did it would be a solid 4 stars... Great job guys!!!

Sukhmander Singh

Jan 26, 2022

Nice people and fast unloading.

Harjinder Singh

Jan 12, 2021

In 655am out 735am very fast unloading 😊

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Questions & Answers

What are the requirements for creating my password?

Ferguson | Jun 29, 2022
Ferguson | Jun 29, 2022

In order to ensure the security of your account, there are requirements for creating your Ferguson.com password. All passwords are case sensitive, so please note whether your Caps Lock key is on or off. Please choose a password that: Contains at least six characters. Contains at least one letter, either upper or lower-case. Contains at least one symbol or number. We also recommend not using blank spaces, your email address or your name to keep your account information as safe as possible.

How do I send my return?

Ferguson | Jun 29, 2022
Ferguson | Jun 29, 2022

"We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location. Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service. If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup."

The item I received was defective. How do I get a refund?

Ferguson | Jun 29, 2022
Ferguson | Jun 29, 2022

You may initiate a return for a defective item within 180 days of receipt for a full refund.

How long do I have to return an item?

Ferguson | Jun 29, 2022
Ferguson | Jun 29, 2022

For most items, you may initiate a return for refund of the purchase price (not including shipping) within 180 days of receipt. Items cannot be returned or exchanged after 181 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.

Why do you require my email?

Ferguson | Jun 29, 2022
Ferguson | Jun 29, 2022

We use your email to send you a confirmation of the order, and also we notify you via email when your order ships. Rest assured we do not sell any of your personal information including your email address.

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