Umpqua Bank

Joan Stuhr

Umpqua Bank on Oak Street is the best banking experience I have ever had. Everyone is ready to help.

heather conley

Well they charge me over draft fees even if I get money in the same day every time my fiancé of 8 years &3 children later calls for info they won’t let me talk and if I try they say they will hang up because it’s not my account and they ask him to take it off of speaker the rudest people ever and I made and appointment to set up an account even after all of this because of all the trouble they cause us I thought it would be easier if I could just transfer money to an account for myself and of course the appointment never came and I called there mortgage guy to help us get our loan for our first home and we never even got a call back so the only reason we are here is because that’s where his job had there account set up but I would never use this bank by choice I hope that one day they change and get better but today is not that day

Steijha Meserole

I started an account here this month and was supposed to be sent a debit card two weeks later. When it never arrived, I called and was told to wait two more days. I called a second time and was told a new card will be sent another two weeks out. I feel unsafe carrying cash around and think Umpqua should issue temporary cards... like any normal bank.... so that this isn't an issue. So far, not glad I switched.

Elliot Kraus

I have never seen more than two tellers at once here. I always have to wait. Why do I bank here? Edit: 10 months later and unbelievably the same treatment. Four tellers in Windows, only two transacting. Closing out my accounts right now.