Wells Fargo Bank

Bucky Breck

I've had Wells Fargo as my primary bank now since 2018, and I'm very pleased with the bank altogether. This locations staff is very friendly, I like the drive up ATM, and it's conveniently located by my house.

Ana King

It's completely ridiculous that they don't care about their customers. Only having the drive thru open creating lines that almost cause accidents, or only having the inside open making it practically impossible for handicap customers and/or parents. The last thing anyone wants to do is get out of the car in PAIN and wait in your line for 1/2 hr. + with tears running down their face... Or a screaming baby. I've been banking here for almost 15 years and am being forced to close my account and go elsewhere so your employees can chat and hang out with eachother. When there are multiple tellers inside, both NEED to be OPEN. It's a disgusting way to run your business, you're not even a credit union... You especially need to try harder for your customers or you won't have any. I'll be contacting corporate for you.

forrest keating

Understaffed and mismanagement. My 5 min notary appointment turned into 1 hour 20 min waiting to be helped. I arrived on time and was told by the teller "I'm so very sorry, I meant to call you to reschedule your appointment this morning. Would you mind returning 30 mins later." My set appointment was already replaced with a different customer being helped, which took an additional 30 mins longer than intended.

Bryce Gartner (BRyce)

Literally closed all the branches within a reasonable distance from downtown Eugene. Now the only location is a drive across town and they close at 5p?! Please tell me how this meets your customer’s needs. If I didn’t have a grandfathered checking account (that I had to sign up for as a part of attending college. Right? Super shady that I had to open a checking account with WF to get my school ID, but hey, at least these a**holes didn’t open a phantom account in my name like the rest of the US) I’d drop this garbage bank for Chase in a minute. Actually... yeah, that’s what I’m going to do. Bye Wells Fargo!!