Address: 26852 La Paz Rd #2-A, Aliso Viejo, CA 92656, USA
Phone: +19494728177
Sunday: 11AM–7PM
Monday: Closed
Tuesday: Closed
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–7PM
Saturday: 11AM–7PM
TSK REALTY GROUP
If you'd like to hear employees chatting about their personal lives (loudly) throughout your entire massage session this is the place to be! The most unprofessional location I've been to in over 3 years of being a member at massage envy. What a disappointment. It's sad that I had to ask my very good and polite massage therapist to step outside of the room half way through my massage and ask the employees to be quiet because I could hear everything they're saying. To top it off when I was finished and I asked for a manager she had an attitude and basically told me there was nothing she could do about it. In her words, "this isn't the first time I'm hearing about this, there have been many complaints about this issue but there's nothing we can do". I asked for HER manager and she stated they don't deal with those customer service issues, funny how that works. The owner or GM of this location should probably reach out to unhappy customers, because your poorly ran staff doesn't seem to think customer service matters. We come here for peace and quiet from life for an hour, to be disturbed through nearly my entire session is simply unacceptable!
Christine Martin
Anthony at this location is awesome! I have a lot of tension built up in my back and he was able to relieve that. I’m excited for a nice relaxing weekend now that I got a massage and I feel so centered.
Crystal (mscrys)
I'm so glad I found a location that has truly been able to help me out with my shoulder injuries and knots. Moses has to be one of the best massage therapists I've ever had. Hes phenomenal at working out knots and working through injuries, Moses is extremely skilled, and can do medium- very deep tissue
FN M
I signed up for three massages. The first two were so horrible I did not even do the third one. The first guy did not listen to what I was asking for I had a back injury from a car accident I asked him to mostly focus on my lower back, he did for maybe 10 minutes and the rest of the hour he did the rest of my body each time I asked him he wouldn’t listen. Hello I’m a customer! The second guy did listen but he was way too rough and it would hurt and I asked him could he be more gentle and he would for five seconds and then rough again, I had bruises all over my body because he was so rough. Horrible massage therapists there! I’ve been to a few massage envy’s and they’ve all been pretty good, but this one is the worst! Don’t go there unless you want to have a bunch of bruises and not get what you asked for or paid for,
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
Yes, it is a good deal and extra time is pretty low cost. I have been a mamber for over 5 years.
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