Glen at Mesa

Paris Caleb

During my tour I was shown a unit with a double sink in master bedroom , I was told I would get a renovated unit with tile floors and black appliances , the cabinets were painted , brown and they but laminated tile on the floor . I received a regular sink in bathroom Going forward to moving in , the washer and dryer was not hooked up , the tile flooring is coming up in different areas of the house , my fireplace was completely dirty all around it the paint job is completely horrible , I have a huge stain on the mirror in the master bedroom , the blinds in master bathroom is broken , there are dents and noticable cover ups from paint/ drywall fixing every where , the toilet rolls are coming apart from the walls , there was still sticker decals from previous tenants on the walls , there is holes from the doors hitting the wall in the master bedroom and the bathroom , the floors were filthy , there was dead flies and bees in thefront window , I'm highly disappointed . Not to mention we are charged monthly for trash yet my trash bin has yet to be picked up , one of the maintenance men complained the entire time how the complex is short staffed and there are a million backed up orders , which tells me we are going to be waiting forever to get , what should have been done prior to moving in fixed , I will not be staying in this complex for too long , once I find my family another place , we will be buying out of our lease , one thing for sure we are already paying high enough bills these days , who wants to give all there hard earned money to live in a place that can't keep your home nice .

Thalia Hardy

I love living here my apartment is huge and beautiful! Randy and Yolanda are the best, they always answer all my questions and am grateful to have such an amazing team where i live! Maintenance is always on point cleaning up, filling the pool, and making sure it looks great! Thank you staff at the Glen for giving me such a great living experience.

Nya Hicks

(UPDATE) $25 being wasted for trash valet that hardly happens ( my trash will be properly sat out and it’ll be sitting for days smelling up the whole walk ways; I’ve brought that to the office staff’s attention and they continuously fail to handle the situation, but I have to pay for it anyways because it’s in the lease.) Water shut offs every other day, rent & utilities go up every month, and gym is bolt locked on holidays, when I have a “key” to “use at my own convince”… NOT! Furthermore, I’ve realized that most of the office staff are a bit dishonest when issues regarding maintenance or other service they say “they offer” are not able to be utilized by the community. The more I explore my complex and the longer I stay here, the more disappointed I get with it. Please do as much research and use good judgment when considering living here. Thanks.

Lisa David

I would like to say that I am a low maintenance tenant. I will pay my rent in a timely manner and not give property management a hard time unless I'm greatly I convenienced. Hi there, color my highly inconvenienced! I reported that my dishwasher wasn't draining properly on 6/24/19. On 7/3 I came home to a maintenance sheet on my dining room table signed off as "fixed". I looked in said dish washer and saw 2 inches of water and debri...... I ran the dishwasher and it didn't drain. I reported to onsite management that it was definitely not fixed on 7/8. The nice lady told me about the 6 cases of air conditioning issues and advised that my menial dishwasher issue was low priority. Ok, understood. It's August 1st and I haven't had an update or maintenance visit! On 7/28/19 I stepped in a puddle and realized that my ceiling had a pocket of water between the ceiling and paint. I submitted a ticket and followed up with onsite management on 7/29/19. The very nice gentleman checked in with maintenance and relayed that my leak was likely being caused my a condensation problem with my upstair's neighbor's hvac so the priority was pretty low as the maintenance workers were dealing with "real plumbing leaks". Alright fast forward to 3 days later, it's 8/1 and there is no sign of a maintenance worker having visited my unit. The leak is now happening in two spots and when I get home from work the secondary leak has now caused a stream of water reaching my carpet! And let's not forget; I still have a dishwasher that doesn't drain! I have emailed Priderock Capital's corporate office. I have submitted yet another maintenance ticket with local property management. Let's see how they rebound from this! They still get 2 stars because I love my apartment. It's a little outdated but the sq footage is good and I know it was "luxury accommodations" in the late 70's. It has this awkward little wet bar that I'm sure was a draw back then. Rental rates prior to me going month to month at my July lease end was just under 1k per month. Now that I am month to month (with a 204.00 a month fee) I am considering other options. For the most part, I like the local management (except for that Ellen Barkin look a like as she is very condescending and rude) and it pains me to leave this 2 star review but I really need them to get it together!