Willow Lake Apartments

Category: Apartment complex in San Jose, California

Address: 1331 Lakeshore Cir, San Jose, CA 95131, USA

Phone: +14084273768

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 10AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

kim huynh

Jul 29, 2022

If your trying to get an application to move here definitely speak with Carolina! She was the best leasing agent that I’ve worked with to-date. I’ve dealt with so many other agents in the past (other complexes) that forget so many pieces of information that are required so, the application process dragged on and on. With Carolina she was very clear about everything and was very responsive. She collected everything needed and questioned everything to ensure I had everything needed to process my application. Every-time I had a question she was quick to respond and clarified everything for me. She got my application done so fast and the move in date was heading my way. It was a great customer service experience. Highly recommend working with her for your move.

Jillian Egi

Jul 15, 2022

By far, one of the best apartment complexes in San Jose! Been here for a couple of years now and still can't believe how lucky we got with finding this place. High ceilings (even on the ground floor), plentiful outdoor patio space for each unit, full sized washer & dryers, and well groomed grounds. The lake and it's little bridges and fountains make walks around the property very relaxing and enjoyable! Shared community amenities are also very well upkept - 2 pools, a gym, clubhouse, car charging stations and our favorite, the new XL dog park with a dog washing station! The Maintenance Team (specifically Jorge, Miranda, and Arturo) are so nice and accommodating. It's especially helpful that you can message the team via the Essex App for maintenance requests. Their response time is almost as fast as Priscilla's from the main office!

Jared Perkins

Jul 14, 2022

Been living here for a bit now & truly enjoy this apartment community! The team is super nice! I’ve had the pleasure of meeting Priscilla & she is so friendly! Love the grill at the pool & waking our dog around!

Arpit Bhatnagar

May 12, 2022

The apartment is amazing. I enjoyed staying there for 4 months. There was some issue with the move out payment but Erica and Faith were able to quickly resolve those issues. Also, huge shout to resident app where you can get any issue resolved within in a couple of hours.

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Questions & Answers

Can you see the lake through the windows?

Eunice Ng | Aug 20, 2022
sharukh shaikh | Aug 20, 2022

Select few apartments in the community have that view.

What kind of apartment tours are currently available?

Willow Lake Apartments | Aug 27, 2021
Willow Lake Apartments | Aug 27, 2021

We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.

What documents will I need to get the leasing process started?

Willow Lake Apartments | Aug 27, 2021
Willow Lake Apartments | Aug 27, 2021

To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.

Do I need to have renters insurance to secure my new apartment?

Willow Lake Apartments | Aug 27, 2021
Willow Lake Apartments | Aug 27, 2021

Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.

How old do I have to be to rent an apartment?

Willow Lake Apartments | Aug 27, 2021
Willow Lake Apartments | Aug 27, 2021

You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.

Do you have any pet policies I need to be aware of?

Willow Lake Apartments | Aug 27, 2021
Willow Lake Apartments | Aug 27, 2021

The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.

What is the 30-Day Satisfaction Guarantee program?

Willow Lake Apartments | Aug 27, 2021
Willow Lake Apartments | Aug 27, 2021

If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.

Do you offer rent-controlled apartments?

Willow Lake Apartments | Aug 27, 2021
Willow Lake Apartments | Aug 27, 2021

Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.

Hello!!! What is the monthly cost per department ... Thank you.

Abraham Rodriguez | Aug 27, 2020
a d | Aug 27, 2021

300 more than they say

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