Chrysler Dodge Jeep Ram of Claremont

simone russell

After years of going to this place for my jeep services I had a bad experience with the new employee. I have heard that since Lambert’s sold the place wasn’t the same and now I know that it’s true. Bad customer service at the service window. Grumpy employee who did nothing to retain our loyalty. Tried to over charges knowing that I had insurance and he had a copy in my file and we just spoken with him prior to bring the jeep for service. Missing the old happy and helpful employees.

Knowledge Bones

I've been waiting 6 months for a sensor to be replaced. When they received the wrong color sensor they took a black one from the back and put it on the front then put they grey one on the the back as if they were trying to hide it. No one said anything! Luckily I noticed within 24 hours. However this situation continues to be unresolved. I was told by the general manager that it's hard to find time to work on non-paying customers vehicles and I told him it's a brand new truck under warranty! He also suggested I just go get it painted. NO! You will honor the warranty and replace the sensor.

Kendall James-Ferguson

These guys are amazing! I had a 2014 Ram 3500 Laramie Longhorn with the diesel Cummins and I had been struggling to find a new version locally that I liked. Low and behold when I took my old truck to CDJR of Claremont they did have a new version on the lot. I tried it, fell in love and bought it. They treated me incredibly well throughout the whole process and I have nothing but positive praises all around. Bonus points for then calling me today to let me know I had forgotten my EZ pass on my old trade in! You guys rock! Thank you!

Lauren Tarantino

I had a lovely experience with Eric. The process was extremely seamless! He was a fantastic communicator and truly made this enjoyable. To boot, I actually live on Long Island and got my new wrangler delivered to my driveway! Super convenient.